LaChae Favors
Savannah,GA
Summary
Experienced small business owner with a proven track record of success in operations, sales and customer service. Open and actively seeking to leverage entrepreneurial skills and leadership experience in a new role. Strong ability to adapt to new environments and work collaboratively to achieving organizational goals. Continuing to improve for opportunities, with a willingness to learn more.
Overview
15
15
years of professional experience
Work History
Fulfillment Associate
Amazon
10.2023 - Current
- Promoted positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Contribute to quality assurance measures by inspecting products for damage or defects prior to packaging, minimizing customer complaints related to product quality.
Owner
Chatham Jewelers
03.2012 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed daily operations for successful small business, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with buyers/suppliers for better pricing and terms, reducing overall costs for business.
- Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
B2B Sales Representative
Hester Business Solution/Omega Bankcard
04.2011 - 02.2012
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Worked closely with internal support teams to resolve any client issues or concerns quickly and effectively.
- Developed new business opportunities by identifying and targeting high-potential prospects.
- Prepared pricing agreements and contracts to close sales.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Connected customers with services based on individual needs and vendor capabilities.
- Set up appointments with potential and current customers to promote new products and services.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Sales Associate
Aldo Shoes
09.2011 - 02.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Retail Sales Associate
Macys Department Store
10.2010 - 06.2011
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts for customer checkout
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
TJX Companies
01.2010 - 06.2010
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assistant
Barnabas Health House
01.2009 - 08.2009
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted Seniors with game playing and feeding them lunch
Education
Business of Administration
Georgia Southern University
Statesboro, GAHigh School Diploma -
Jenkins High School
Savannah, GA05.2010
Skills
- Small business operations
- Planning & execution
- Objection handling
- Technical Skills
- Efficient Production Skills
- Staff hiring
- Negotiation
- Problem Solving
- Payroll Administration
- Customer Service
- Quality Control
- Decision-Making
- Stocking
- Price Structuring
- Administrative Skills
- Payroll Processing
- Salesmanship abilities
- Gold Purity Assessment
Timeline
Fulfillment Associate
Amazon
10.2023 - Current
Owner
Chatham Jewelers
03.2012 - Current
Sales Associate
Aldo Shoes
09.2011 - 02.2012
B2B Sales Representative
Hester Business Solution/Omega Bankcard
04.2011 - 02.2012
Retail Sales Associate
Macys Department Store
10.2010 - 06.2011
Sales Associate
TJX Companies
01.2010 - 06.2010
Assistant
Barnabas Health House
01.2009 - 08.2009
Business of Administration
Georgia Southern University
High School Diploma -
Jenkins High School