LaChanda Anderson
Salisbury,MD
Summary
Results-driven and dependable professional with strong communication, organizational, and problem-solving skills. Experienced in delivering excellent customer service, managing multiple priorities, and adapting quickly to changing environments. Proficient in Microsoft Office, data entry, and administrative support, with a commitment to accuracy, teamwork, and continuous improvement.
Overview
12
12
years of professional experience
Work History
Surgical Core Technician
Tidal Health
Salisbury, Maryland
03.2026 - Current
- Organized and maintained surgical equipment inventory for quick access.
- Supported surgical staff by ensuring timely availability of necessary tools.
- Collaborated with team members to facilitate smooth workflow during surgeries.
- Documented supplies and equipment used during surgeries for accurate tracking.
Nurse Aide
Meadowview Nursing Home
Northfield, New Jersey
03.2025 - 03.2026
- Provided emotional support and companionship to residents.
- Maintained cleanliness and organization of resident rooms.
- Documented patient information accurately in care records.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Direct Support Professional
The Arc of Atlantic County
Pleasantville, New Jersey
04.2024 - 02.2025
- Documented client progress and behaviors in case management systems.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Followed care plan and directions to administer medications.
Loyalty Card Representative/Senior Customer Service Coordinator
Ocean Casino Resort
Atlantic City, New Jersey
12.2014 - 04.2024
- Provided exceptional customer service to guests at gaming and entertainment venues.
- Assisted in managing guest inquiries and resolving issues promptly and effectively.
- Maintained knowledge of promotions, events, and services offered at the resort.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
CNA/HHA
Allied Health Training Institute
Linwood, NJ06-2014
Skills
- Attention to Detail
- Customer Service
- Data Entry
- Time Management
- Organization
- Team Collaboration
- Microsoft Office
- Computer Proficiency
- Adaptability
- Problem Solving
- Critical Thinking
- Project Coordination
- Leadership
- Process Improvement
- Communication
Timeline
Surgical Core Technician
Tidal Health
03.2026 - Current
Nurse Aide
Meadowview Nursing Home
03.2025 - 03.2026
Direct Support Professional
The Arc of Atlantic County
04.2024 - 02.2025
Loyalty Card Representative/Senior Customer Service Coordinator
Ocean Casino Resort
12.2014 - 04.2024
CNA/HHA
Allied Health Training Institute