LaChanda Jones

Responsibilities to include:

• Collaborating with leaders, as well as with employees, in maintaining GLINT Survey Scores in the 93rd Percentile, with accolades in taking a genuine interest in team members well being, taking meaningful action when issues or concerns are brought up, and being excited about the future of Advent Health and creating excitement amongst employees.
• Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
• Promoted professional development opportunities to encourage nurses to pursue continuous training.
• Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
• Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
• Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
• Developed departmental goals and objectives to improve satisfactory rating with patients.
• Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
• Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
• Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
• Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
• Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
• Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
• Created work schedules for multiple shifts to confirm complete floor coverage.
• Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
• Improved patient safety through close monitoring of infection control practices within the department.
• Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
• To reduce hospital-acquired infections, falls, and medication errors for improved patient safety.

• CVICU/ ACSU/ VCU/ MSPCU
• Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.
• Skillfully performed various clinical procedures such as IV insertion, wound dressing changes, catheterizations; ensuring optimal comfort levels for patients during these processes.
• Enhanced interdisciplinary collaboration through effective communication and teamwork with physicians, therapists, and support staff.
• Built rapport with patients and family members to deliver exceptional care.
• Increased patient satisfaction scores by delivering compassionate care and advocating for individual needs.
• Improved patient outcomes by consistently providing high-quality care and timely interventions.
• Performed patient assessments and adjusted care plans accordingly.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Served as a liaison between patients, families, and healthcare teams; fostering trust, understanding, and improved communication across all parties involved.

• Emergency Department