Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaChanda Pettis

Tampa Bay,FL

Summary

Experienced strong leadership fundamental in steering teams toward successful outcomes. I am recognized for my ability to develop high-performance teams that consistently deliver complex projects on schedule. My leadership approach cultivates an environment where collaboration and accountability flourish, ensuring that both our brand and integrity are maximized.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Receptionist Administrator

AARP
05.2024 - Current
  • Played a key role in organizing and coordinating Back-2-School Health Clinics, increasing participation and improving community impact through effective outreach and planning.
  • By prioritizing students’ physical and medical readiness, we lay the foundation for a successful academic year empowering families and building a community that champions health, learning, and growth."
  • Bloomerang management software system.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Support Specialist

Admin Superhero Consulting
01.2009 - 01.2025


Business Operations & Administrative Coordinator

  • Assisted small businesses and nonprofits with payroll processing, bookkeeping, budgeting, and spending reports, ensuring financial accuracy and compliance.
  • Supported organizations in identifying and applying for potential grant opportunities, contributing to sustainable growth and funding.
  • Collaborated with government partners, clients, donors, and volunteers, maintaining strong, timely communication and fostering lasting relationships.
  • Delivered business setup services, guiding new enterprises through registration, licensing, and administrative onboarding to establish a solid operational foundation.

Director

Little Angels Daycare and Learning Environment
01.2005 - 01.2019
  • Implement policies and procedures, NAEYC guidelines, State and Federal regulations.
  • 23 years of excellent standards with State, Local and Federal Agencies.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Developed curriculum and impediment weekly lessons, safely plans, menus and evaluation/observation

Education

Certification - Core Studies

St. Petersburg College
St. Petersburg, FL

Certification - CDA

Clayton University
Morrow Ga
04.2008

Skills

  • Problem -Solving Skills, Collaboration, Marketing/Sales, Leadership Microsoft
  • Office administration
  • Data entry
  • Customer Service
  • Administrative support
  • Excellent Time management Skills
  • Customer and client relations
  • Scheduling
  • Office management
  • Event coordination

Certification

  • CAP - Certified Administrative Professional
  • CDA Certification - 2006

Timeline

Administrative Assistant/Receptionist Administrator

AARP
05.2024 - Current

Administrative Support Specialist

Admin Superhero Consulting
01.2009 - 01.2025

Director

Little Angels Daycare and Learning Environment
01.2005 - 01.2019

Certification - Core Studies

St. Petersburg College

Certification - CDA

Clayton University