LaChasity Pittman
Summit,United States
Summary
Dedicated Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhanced the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
Work History
Dialysis Technician
Fresenius Medical Center
McComb, Mississippi
12.2024 - 06.2025
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Performed routine quality control and safety checks on all equipment.
Industrial Service Technician
Statcare Urgent & Walk-in Medical Care
McComb, Mississippi
03.2023 - 07.2023
- DOT and NDOT Physicals
- Breath and Alcohol Screenings
- Rapid Drug Screenings
- Great Customer Service
- Managed daily flow of 30+ customers daily.
Solid Waste Clerk
Board Of Pike County
Magnolia, MS
10.2022 - 11.2022
- Produced high-quality communications for internal and external use.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Interacted with customers by phone, email, or in-person to provide information.
- Collect Solid waste payments, post payments, process mail, and balance cash flow for deposits.
- Open and close accounts for business and residents.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answer questions regarding billing and payments.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
- Reviewed files, records and other documents to obtain information to respond to requests.
RCM Registration Assoc II
MEDNAX
Sunrise, Florida
08.2016 - 10.2021
- Assisted other clerks with administrative work duties, answering questions and accurately using reservation system.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Entered patient information into payment system accurately for billing purposes.
- Used Nextgen to record and organize patient insurance and medical information.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Updated patient contact information to support accurate electronic medical records.
- Confirmed patient demographics and updated practice management software for accuracy.
- Upheld HIPAA regulations and standards for protecting patient information.
- Secured confidential patient information from unauthorized access.
Clinical Care Technician
Fort Behavioral Health
Fort Worth, Texas
07.2011 - 02.2016
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Drug Screening
- Conduct every 2 hours head counts.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Utilized medical software to document and track patient progress.
HCNA
Seasons Hospice & Palliative Care
Dallas, TX
01.2012 - 04.2014
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Documented care actions by completing records and logs in medical software system.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Followed directions of licensed nurses to administer medications and treatments.
- Scheduled to see over 10+ residents per day.
Certified Medication Technician
Sterling House Assisted Living
Lancaster , TX
11.2006 - 06.2011
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Managed over 40+ residents per day.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Turned and repositioned patients to prevent bedsores.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Inbound Call Center Representative
Citigroup Inc
Irving, TX
01.2005 - 12.2006
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
- Resolved complaints to satisfy customers and encourage future transactions.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Managed over 50 calls per work day.
- Built positive relationships with customers by providing exceptional customer service.
- Followed standard operating procedures when handling customer problems and complaints.
- Prioritized customer service requests in order of urgency to promptly resolve critical issues.
- Provided timely feedback to management regarding customer inquiries and issues.
- Processed debit and credit card and electronic check payments.
Medical Office Assistant
Irving Health And Medical Center
Irving, TX
12.2003 - 01.2005
- Received, recorded and filed medical payments by check, cash, and credit card.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- High volume of 30+ patients daily.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Provided prompt, polite and professional in-person and telephone customer service.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Updated patient information and insurance details for accurate electronic medical records.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
High School Diploma -
Tylertown High School
Tylertown, MS 08.1992 - 05.1999
Some College (No Degree) - Business Administration
Copiah-Lincoln Community College, Wesson, MS, US
Wesson, MS 08.1999 - 01.2000
No Degree - Medical Assisting
High-Tech Institute-Dallas, TX, US
Dallas, TX 03.2003 - 12.2003
Skills
Filing and data archiving,
Certification
CPR, Southwest MS Regional Hospital
Timeline
Dialysis Technician
Fresenius Medical Center
12.2024 - 06.2025
CPR, Southwest MS Regional Hospital
04-2023
Drug & BAT, Statcare
04-2023
Industrial Service Technician
Statcare Urgent & Walk-in Medical Care
03.2023 - 07.2023
Solid Waste Clerk
Board Of Pike County
10.2022 - 11.2022
RCM Registration Assoc II
MEDNAX
08.2016 - 10.2021
HCNA
Seasons Hospice & Palliative Care
01.2012 - 04.2014
Clinical Care Technician
Fort Behavioral Health
07.2011 - 02.2016
Certified Medication Technician
Sterling House Assisted Living
11.2006 - 06.2011
Inbound Call Center Representative
Citigroup Inc
01.2005 - 12.2006
Medical Office Assistant
Irving Health And Medical Center
12.2003 - 01.2005
No Degree - Medical Assisting
High-Tech Institute-Dallas, TX, US
03.2003 - 12.2003
Some College (No Degree) - Business Administration
Copiah-Lincoln Community College, Wesson, MS, US
08.1999 - 01.2000
High School Diploma -
Tylertown High School
08.1992 - 05.1999
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