Hi, I’m
Lachelle C. Wade-Freeman
Gastonia,NC
Overview
30
years of professional experience
6
years of post-secondary education
Work History
National Federation of Families (NFF)Gaithersburg, MD
Project Manager for NFF and National Family Support Technical Assistance Center (NFSTAC)
08.2021 - Current
Job overview
- Ensuring deadlines and business initiatives are completing within appropriate time frames
- Educating the public about family peer support and workforce development
- Providing technical assistance (TA) with TA request that come to the NFSTAC
- Identify subject matter experts to bring knowledge to improve the family peer support workforce across the lifespan
- Find innovative, flexible, and responsive training opportunities and technical assistance
- Increase access to resources for mental health and substance use across the lifespan
- To provide family engagement and support training
Partners Health ManagementGastonia, NC
Project Director, SAMHSA System of Care Expansion Grant
11.2017 - 08.2021
Job overview
- Expanding the System of Care (SOC) in 4 NC counties via Collective Impact, Whole Person Health and addressing Social Determinants of Health
- Develop community partnerships to ensure easy access and seamless progression through service delivery for youth and young adults with serious emotional disturbances (SED) and intellectual, developmental disabilities(I/DD)
- Contract with medical practices with behavioral health supports to address whole person care
- Collaborate with the state SOC team to improve protocols and policies related to behavioral health in NC
- Contract with evidence-based services and trainings for delivery of High-Fidelity Wraparound, Buffering Toxic Stress Trainings, and the Positive Parenting Program
- Create successful partnerships with the Department of Social Services, Juvenile Justice and community Mental Health/Substance Use providers for successful community collaborations
- Partner with NC Families United, Family Run Organization, to increase youth and family voice at every level
- Managed time lines; developed work plans; monitored state outcomes and adhered to SAMHSA guidelines and outcomes
- Managed SAMHSA reports and GPRA Data
Partners Health ManagementGastonia, NC
Appeal Manager
12.2012 - 11.2017
Job overview
- Managed the Local Management Entity Managed Care Organization Medicaid and State appeals process
- Developed and implemented agency policy
- Adhered to DMA and DMH contracts
- Monitored and maintained accurate appeals policies and procedures based on State and Federal regulations and accreditation standards
- Completed monthly and Quarterly reports to track Appeal trends
- Participated on Quality of Care and Quality Improvement Committees
- Maintained and analyzed appeal data
- Educated consumers and providers of appeal rights
- Ensured Due Process for each case
- Monitored Notice of Action Letters
- Provided internal and external trainings on the Appeal process
- Supervised Appeal Specialists and Processing Assistant
Support Inc.Gastonia, NC
Lead Teacher
08.2012 - 11.2012
Job overview
- Being lead teacher in classroom for children with mental health diagnosis
- Teaching social skills and behavior modification techniques
- Develop daily teaching plan
- Coordinate services with home school
- Participate in person centered planning for ongoing treatment and maintaining necessary paperwork
University of Maryland, Systems Evaluation CenterBaltimore, MD
Research Assistant
07.2009 - 08.2012
Job overview
- Assisting in evaluating trainings related to cultural competency and linguistics
- Facilitating focus groups
- Collecting and analyzing data
- Completing written reports of data outcomes
- Collaborating services with various providers
- Working on activities related to the Transformation Grant in Maryland (i.e. Mental and Physical Health Integration; Evidence Based-Practices; Mental Health First Aid; NAMI; Outcome Measurement System; Chronic Health Homes)
University of Pittsburgh Medical CenterPittsburgh, PA
Research Assistant
04.2008 - 07.2009
Job overview
- Conducting Kiddie-SADS-Present and Lifetime Version Plus interviews with children and families
- Assisted in study to follow moods and behaviors of children and adolescents
- Wrote comprehensive reports on findings
- Screened/ recruited families to participate in study
Family LinksPittsburgh, PA
Outpatient Therapist
08.2007 - 04.2008
Job overview
- Providing school-based therapy to students and families
- Teacher consultation for behavioral problems
- Developing treatment plans
- Maintaining student files
Family LinksPittsburgh, PA
Interim Program Manager, Family Based Mental Health
05.2007 - 08.2007
Job overview
- Managing FBMH program
- Provided clinical supervision to 8 mental health clinicians
- Reviewed treatment plans
- Managed program budget
- Completed monthly reports
- Staff development
- Conducted continued stay reviews with insurance provider
Family LinksPittsburgh, PA
BSC/ MT Wrap Around Services
06.2006 - 05.2007
Job overview
- Writing behavioral plans for children in wrap around services
- Working with families to address needs in the home
- Providing mental health treatment in the home and community to support families and children
Family ResourcesPittsburgh, PA
Program Supervisor
03.2004 - 04.2006
Job overview
- Managing a Parent Teen Conflict Program
- Supervise both Bachelor and Master Level workers
- Monitored treatment and program outcomes
- Review comprehensive assessments and in-home service plans
- Managed program budget
- Maintain statistical information and complete monthly program reports
- Oversee appropriate documentation and record keeping processes
- Developed and provided ongoing training to staff
Family ResourcesPittsburgh, PA
Clinical Administrator
01.2002 - 03.2004
Job overview
- Completing intakes for programs within Family Resources
- Process intra-agency referrals
- Complete chart audits and monthly statistical reports
Family ResourcesPittsburgh, PA
Outpatient Psychotherapist
12.2001 - 01.2002
Job overview
- Providing psychotherapeutic services for all members of a family in which a child has been physically, sexually or emotionally abused or neglected
Family ResourcesPittsburgh, PA
Crisis Intervention Specialist
01.1997 - 02.1998
Job overview
- Provided immediate in-home intervention for families in crisis
Three Rivers YouthPittsburgh, PA
Program Manager
06.2000 - 09.2001
Job overview
- Overseeing the operation of 3 residential facilities
- Supervising both program supervisors and master level therapist in each program
- Developed programs
- Ensured state regulated chart compliance
- Participating in weekly clinical meetings
- Assisted with new staff orientation/ training
- Assisted with interviews
Three Rivers YouthPittsburgh, PA
Therapist
07.1999 - 06.2000
Job overview
- Provided therapy to teenage females in a pre-independent living program
- Provided family, individual and group therapy
- Completed intake assessments
- Developed initial service plans
- Created behavioral plans for clients
- Provided consultation for residential staff counselors
- Attended court hearings with clients
- Advocated at family service and permanency meetings
- Participating in weekly clinical consultation meetings
- Coordinating services with other health care providers
Youth Opportunities Inc.Winston-Salem, NC
Program Manager, Residential Services
03.1998 - 10.1998
Job overview
- Supervised eight staff
- Created service plans for children with mental health disorders
- Provided group therapy
- Completed psychosocial reports
- Participated in weekly treatment team meetings with the county
- Developed programs for the facility
- Managed youth group home
- Worked with case managers to reunify families
- Helped clients transition back home after long term placements
- Developed and assisted clients in behavior modification programs
- Completed admissions
Gateway Rehabilitation CenterAliquippa, PA
Counselor Assistant
01.1996 - 01.1997
Job overview
- Facilitated group therapy
- Recommended treatment plans
- Elicited information for initial assessments
- Completed psychosocial evaluations
- Coordinated services
- Made collateral calls to families
- Wrote progress notes
- Coordinated family days for the department of corrections
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Education
Geneva CollegeBeaver Falls, PA
Master of Arts from Counseling Psychology
05.1995 - 05.1997
University Overview
Lincoln University of PALincoln University, PA
Bachelor of Arts from Psychology
08.1990 - 05.1994
University Overview
Skills
Systems implementation
Feasibility analysis
Project tracking
Workforce training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Timeline
Project Manager for NFF and National Family Support Technical Assistance Center (NFSTAC)
National Federation of Families (NFF)
08.2021 - Current
Project Director, SAMHSA System of Care Expansion Grant
Partners Health Management
11.2017 - 08.2021
Appeal Manager
Partners Health Management
12.2012 - 11.2017
Lead Teacher
Support Inc.
08.2012 - 11.2012
Research Assistant
University of Maryland, Systems Evaluation Center
07.2009 - 08.2012
Research Assistant
University of Pittsburgh Medical Center
04.2008 - 07.2009
Outpatient Therapist
Family Links
08.2007 - 04.2008
Interim Program Manager, Family Based Mental Health
Family Links
05.2007 - 08.2007
BSC/ MT Wrap Around Services
Family Links
06.2006 - 05.2007
Program Supervisor
Family Resources
03.2004 - 04.2006
Clinical Administrator
Family Resources
01.2002 - 03.2004
Outpatient Psychotherapist
Family Resources
12.2001 - 01.2002
Program Manager
Three Rivers Youth
06.2000 - 09.2001
Therapist
Three Rivers Youth
07.1999 - 06.2000
Program Manager, Residential Services
Youth Opportunities Inc.
03.1998 - 10.1998
Crisis Intervention Specialist
Family Resources
01.1997 - 02.1998
Counselor Assistant
Gateway Rehabilitation Center
01.1996 - 01.1997
Geneva College
Master of Arts from Counseling Psychology
05.1995 - 05.1997
Lincoln University of PA
Bachelor of Arts from Psychology
08.1990 - 05.1994
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