Lachelle Hunt
Kingman,AZ
Summary
Motivated customer service representative with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Manager
The Dam Bar And Steakhouse
02.2021 - Current
- Manages and motivates employees to be productive and engaged in work.
- Accomplishes multiple tasks within established timeframes.
- Maintains professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Promotes a positive atmosphere and goes above and beyond to guarantee each customer receives exceptional food and service.
Costumer Service Professional
The Dam Bar And Steakhouse
02.2021 - Current
- Serves high customer volumes during special events, nights, and weekends.
- Performs opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Keeps work place presentable and well-stocked to meet customer needs.
- Follows alcohol awareness procedures for preventing excessive guest intoxication.
- Adheres to state laws regarding alcoholic beverage services and customer regulations.
- Answers customers' questions, recommended items, and recorded order information.
- Proficient in using point of sale system for restaurant and managing needs.
Education
G.E.D.
Mohave Community College
Kingman, AZSkills
- Verbal and Written Communication
- Dining Customer Service
- Cash Handling
- Menu Memorization
- Guest Satisfaction
- Special Requests and Substitutions
- Courteous Phone Demeanor
- Transactions and Cash Handling
Timeline
Manager
The Dam Bar And Steakhouse
02.2021 - Current
Costumer Service Professional
The Dam Bar And Steakhouse
02.2021 - Current
G.E.D.
Mohave Community College
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