Lachelle Rowe

Walmart

Hartwell, GA

07.2010 - 09.2020

Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Stocked shelves with merchandise according to company standards.
Greeted customers upon entering the store and provided assistance.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Tracked inventory levels throughout the day and restocked items as needed.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Processed returned merchandise according to company policies.
Completed transactions in an efficient manner while providing excellent customer service.
Handled customer complaints in a professional manner.
Promoted special offers and discounts to encourage additional purchases.
Inspected purchased items for defects before handing them over to customers.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.