Summary
Overview
Work History
Education
Skills
Timeline
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LACHELSA ALLEN

Chickasaw,Alabama

Summary

Maintenance supervisor with several years of hands-on experience coordinating installations, repairs and maintenance tasks. Versed in monitoring and ordering inventory and determining types of installations and repairs needed. Friendly and punctual individual possessing strong eye-for-detail and sound knowledge of quality standards and safety regulations. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.

Overview

16
16
years of professional experience

Work History

Maintenance Supervisor/Property Manager

SVNTPA/ Mobile MLK LLC
Mobile, AL
03.2008 - 05.2024
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Prepared and monitored budget to keep maintenance department financially sound.
  • Monitored inventory and ordered needed supplies to meet demand for repairs.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
  • Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Managed all maintenance requests from tenants in a timely manner.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Completed lease applications and verifications, notifying prospects of results.
  • Facilitated tenant paperwork processing and verification.
  • Handled resident complaints and expedited maintenance requests.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Education

High School Diploma -

C. F. Vigor
Mobile, AL
05-1998

Skills

  • Facilities Maintenance
  • Supply Coordination
  • Job Planning
  • Materials Requisition
  • Electrical Troubleshooting
  • Inventory Replenishment
  • Maintenance Scheduling
  • Property Inspections
  • Preventive Maintenance
  • Multi-family property management
  • Tenant and eviction laws
  • Customer service-focused
  • Adaptable
  • Knowledge of leasing and market conditions
  • Payment Collection
  • Commercial property
  • Staff Management
  • Property Management

Timeline

Maintenance Supervisor/Property Manager

SVNTPA/ Mobile MLK LLC
03.2008 - 05.2024

High School Diploma -

C. F. Vigor

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LACHELSA ALLEN