Summary
Overview
Work History
Education
Skills
Timeline
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LA Cheria Welcome

Las Vegas

Summary

I'm a skilled Customer Specialist that enjoying helping customers. I thrive to give excellent customers and morals to the business.

Experienced with providing attentive and personalized service to guests in fast-paced environment. Utilizes strong multitasking skills to manage orders and maintain high level of service. Track record of building rapport with patrons, ensuring repeat visits, and contributing to positive team dynamic.

Knowledgeable [Desired Position] with proven track record in delivering exceptional customer service and creating memorable guest experiences. Skilled in managing high-volume environments and ensuring patron satisfaction. Demonstrated ability to work effectively under pressure while maintaining positive and engaging attitude.

Overview

8
8
years of professional experience

Work History

Cocktail Server

Lacy's Lounge
01.2019 - 10.2024
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.

Cashier Team Lead

Walmart
08.2022 - 07.2023
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Identified discrepancies between actual sales figures and expected totals.
  • Managed scheduling, payroll, and time off requests for team members.

Cashier Team Lead

Stater Brothers
08.2016 - 06.2019
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.

Cashier Assistant

Jons Marketplace
08.2018 - 04.2019
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Processed returns and exchanges according to company policies and procedures.
  • Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Met customer needs through polite, friendly and attentive service.

Education

Some College (No Degree) - Business Administration And Management

Fullerton College
Fullerton, CA

Skills

  • Cash Drawer Reconciliation
  • Customer Service
  • Flexible Schedule
  • Transaction Approvals
  • Policy Enforcement
  • Cash handling
  • Customer service
  • High volume dining
  • Speed and efficiency
  • Efficient multitasking
  • Reliability and punctuality
  • Drink preparation expertise
  • Patience and empathy

Timeline

Cashier Team Lead

Walmart
08.2022 - 07.2023

Cocktail Server

Lacy's Lounge
01.2019 - 10.2024

Cashier Assistant

Jons Marketplace
08.2018 - 04.2019

Cashier Team Lead

Stater Brothers
08.2016 - 06.2019

Some College (No Degree) - Business Administration And Management

Fullerton College

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