Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaCheryl Taylor

Dallas

Summary

Goal oriented professional seeking challenging position with an organization; with the potential for growth and advancement. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Residential Care Provider

Johnathan's Place/Promise House
06.2023 - Current
  • Engages in a trauma informed model of programming to provide physical and emotional safety for residents.
  • Supervises residents in various activities in order to observe and promote positive social behavior effect changes in their social behavior.
  • Models and teaches life skills to clients that will help them develop interpersonal relationships and social skills.
  • Communication and computer documentation of resident activities and behaviors
  • Administration of psychotropic medication and/or other prescribed medications.
  • Monitor completion of daily hygiene routines/chores.
  • Provide crisis intervention and conflict resolution as needed.
  • Provide transportation and accompaniment to outside appointments (medical, dental, etc.)
  • Other daily duties including meal preparation, laundry, and light housekeeping

Hairstylist

LaCheryl Renee Hair
05.2020 - Current
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Collected payment from customers and scheduled next appointments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Scheduled appointments for customers using internal software system.

HR Assistant/Talent Acquisition Specialist

Mouser Electronics Inc.
06.2022 - 08.2023
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Conducted interviews to assist management in selecting most qualified candidates.
  • Planned and executed recruitment events to bring in area candidates.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Contacted job applicants to inform of application status.
  • Hired employees and processed hiring-related paperwork.
  • Prepared or maintained employment records using human resources management system software.
  • Reviewed employment applications and job orders to match applicants with job requirements.
  • Informed job applicants of duties and responsibilities, compensation and benefits.

Patient Access

TEXAS HEALTH RESOURCES
05.2018 - 07.2020
  • Checking in incoming patient into the ER
  • Managing accounts, Updating information, verifying and inputting insurance information, answering phones, scanning document, collecting payments.

Client Services Admin Assistant

FLOWSERVE CORPORATION
08.2019 - 05.2020
  • Corporate Client Services Education and Training
  • Coordinator
  • Customer Service High Volume Call Center Operations/Workflow Administration and
  • Scheduling/Data Entry/Corporate Client Services Front Office Administration

Front Office Lead

CONCENTRA MEDICAL CORP
04.2016 - 05.2018
  • Taking care of patient needs from the moment they walk through the door
  • Scheduling appointments, answer phone, scanning document, deposits, provider scheduling, daily tracking of revenue

Supervisor

CONCENTRA MEDICAL CORP
08.2011 - 04.2016
  • Oversee local account support phone team, C4 team, and backup for eCCF team/ Manage weekly payroll and PTO requests/ Run daily reports through Avaya Supervisor and CRM/ Track and report team daily work volume/ Remain up to date and knowledgeable in constant changing processes and policies/
  • Provide feedback and training to team members/Establish relationship with team members, center and sales, and leadership to create a positive environment/Customer Service/Answer phones/Data entry/Conduct Team Huddles
  • Daily/Mail Reports/Audits/Strong Data entry/Accurately add information for patients and services needed/Interview possible candidates

Education

Medical Assisting Diploma -

CAREER TRAINING CENTER
DALLAS, TX
05.2008

Skills

  • Excellent Customer Service/ Great Phone Skills/ 10 Key/ Microsoft Work/ Microsoft
  • Excel/PowerPoint/Outlook/Aware of HIPPA Policy/CRM Microsoft/Citrix/Avaya
  • Equal Employment Opportunity (EEO)
  • Decision Making
  • In-Person and Telephone Interviewing
  • Microsoft Office

Certification

Certificate: Active Management Training Course – (Concentra Medical Corp) AVAYA CMS Supervisory Management – (Concentra Medical Corp) TRICARE Program Administration – (Texas Health, Baylor Scott & White) Texas Medicaid/Medicare Advantage Program Administration – (Texas Health, Baylor Scott & White)

Timeline

Residential Care Provider

Johnathan's Place/Promise House
06.2023 - Current

HR Assistant/Talent Acquisition Specialist

Mouser Electronics Inc.
06.2022 - 08.2023

Hairstylist

LaCheryl Renee Hair
05.2020 - Current

Client Services Admin Assistant

FLOWSERVE CORPORATION
08.2019 - 05.2020

Patient Access

TEXAS HEALTH RESOURCES
05.2018 - 07.2020

Front Office Lead

CONCENTRA MEDICAL CORP
04.2016 - 05.2018

Supervisor

CONCENTRA MEDICAL CORP
08.2011 - 04.2016

Medical Assisting Diploma -

CAREER TRAINING CENTER

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