Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaChrishia Oliver

Indianapolis,IN

Summary

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness.

Scanning professional with track record of optimizing document management processes through meticulous scanning and data entry. Proven ability to enhance operational efficiency and ensure high-quality results in fast-paced environments. Known for collaborative teamwork and adaptability, with focus on precision and reliability in every task.

Experienced with operating advanced scanning equipment to ensure accurate digital document conversion and storage. Utilizes technical skills to maintain system functionality and streamline document workflows. Strong understanding of data integrity and quality control, ensuring reliable and organized electronic records.

Overview

24
24
years of professional experience

Work History

Senior Scan Tech

One America
05.2019 - Current
  • Maintained detailed records of all scanned documents, enabling easy retrieval for future reference or audits.
  • Enhanced document organization by scanning and indexing various materials.
  • Provided excellent customer service, promptly addressing any concerns or requests related to scanned documents from clients or colleagues.
  • Managed multiple projects simultaneously while consistently meeting tight deadlines for both small-scale tasks and large-volume jobs.
  • Increased accuracy of scanned documents by implementing quality control measures and software-related adjustments.
  • Ensured high-quality digital images by conducting regular maintenance on equipment and utilizing advanced scanner settings.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
  • Demonstrated proficiency in using various types of scanners, including flatbeds, feeders, book scanners, as well as specialized software applications relevant to the industry.
  • Enhanced data storage capabilities through proper file naming conventions and systematic folder organization within shared drives or cloud platforms.

Site Supervisor

Ricoh
08.2016 - 08.2019
  • Oversaw daily operations at site, keeping team production moving at an optimal pace.
  • Delegated assignments based on site plans, project needs and knowledge of individual team members.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
  • Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
  • Administered budget, tracked expenses and documented changes.
  • Sourced suppliers and purchased necessary materials for work.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Verified each individual’s right to enter restricted areas and denied access to unauthorized persons.
  • Investigated all security and safety violations.
  • Unlocked rooms and suites for authorized contractors.
  • Trained new team members on site policies and procedures.
  • Worked with personnel and managers to meet strict timelines.

Data Processor

Vertafore
01.2018 - 10.2018
  • Answered data questions to company leaders.
  • Verified the accuracy of data before transcribing.
  • Sorted and processed incoming reports before putting data into the processing software.
  • Tracked and maintained records for 401K Investments.
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Screened and sorted incoming mail, faxes and deliveries, routing to appropriate personnel.
  • Responded to special requests and needs.
  • Identified data errors and discrepancies and implemented swift corrections.
  • Developed custom data processing tools to increase productivity and improve overall team performance.
  • Sorted and processed incoming reports before putting data into processing software.
  • Applied data validation procedures to support and enforce data integrity.
  • Generated detailed reports from collected data to inform stakeholders.

Data Tech II

NGS Services
06.2013 - 10.2017
  • Responded to customer requests via telephone and email.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Copied, logged and scanned supporting documentation.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Scanned documents and saved in database to keep records of essential organizational information.

Document Imaging Specialist

Benicorp
10.2001 - 05.2010
  • Greeted customers and visitors in-person and via telephone calls.
  • Managed electronic records database and handled all file requests.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Coordinated calendars and schedules for management team.
  • Organized incoming and outgoing file movements in efficient and accurate manner.
  • Managed office supplies, vendors, organization and upkeep.
  • Managed the reception area for this busy office, including greeting visitors, directing telephone calls and providing information for inquiries.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Managed daily office operations, including client account, supply, inventory and records management.
  • Planned weekly client service schedules for up to 150 employees.
  • Answered telephone inquiries from clients, vendors and the public.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered incoming phone calls, responded to phone calls and in-person requests, handled internal communications and greeted visitors in the reception area.
  • Screened and sorted incoming mail, faxes and deliveries, routing to appropriate personnel.
  • Greeted clients and visitors in a friendly, courteous manner.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Greeted, assisted and directed visitors, vendors and the general public, employing a professional, courteous and respectful demeanor.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Opened and properly distributed incoming mail.
  • Established data entry priorities, sorted data and entered accurately
  • Verified appropriateness of image quality against company standards.
  • Enhanced data security by ensuring proper storage and backup of important documents and files.
  • Reduced processing time by accurately indexing, coding, and maintaining records in a timely manner.

Education

Associate of Arts - Health

University of Phoenix
Tempe, AZ
2013

Skills

Laser Jet LZ 300, Docu-Coder, E-Capture, Scan X-tender, Postage meter, Mail Sorter, Claims, Opex, Comdial Impact Multi-lined Phone systems, Paragon, 10 key numeric , Data Entry

  • Quality control procedures
  • Critical thinking aptitude
  • Teamwork
  • Time management
  • Attention to detail
  • Multitasking
  • Heavy lifting
  • Goal setting
  • Documentation
  • Quality control

Timeline

Senior Scan Tech

One America
05.2019 - Current

Data Processor

Vertafore
01.2018 - 10.2018

Site Supervisor

Ricoh
08.2016 - 08.2019

Data Tech II

NGS Services
06.2013 - 10.2017

Document Imaging Specialist

Benicorp
10.2001 - 05.2010

Associate of Arts - Health

University of Phoenix

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