Lachuandra Phipps
Shreveport,LA
Summary
Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects.
Overview
34
34
years of professional experience
Work History
Security Officer
Vinson Guard Services, Inc
Shreveport, Louisiana
02.2018 - 05.2024
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Maintained accurate logs of all security related activities.
Assistant Manager
Family Dollar
Shreveport, Louisiana
05.2021 - 06.2023
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members in an effective manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
Deli Clerk
Kroger
Shreveport, Louisiana
02.2016 - 07.2017
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Prepared all food orders according to customer specifications.
- Utilized point-of-sale system to process payments from customers.
- Adhered to health regulations regarding food handling and sanitation standards.
Security Officer
Vinson Guard Service, Inc.
Shreveport, Louisiana
06.2013 - 10.2016
- Investigated all reported incidents of theft or vandalism on premises.
- Assisted in the development and implementation of security policies and procedures.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Checked for safety hazards and took corrective action when necessary.
- Confirmed visitor identification prior to granting entry into the building.
Cashier/Cooker Operator
Church's Fried Chicken
Shreveport, Louisiana
02.2012 - 11.2013
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Overnight Cashier/Overnight Stocker
Walmart#278
Shreveport, Louisiana
11.2007 - 12.2009
- Stocked shelves with merchandise and ensured proper display according to company standards.
- Communicated effectively with co-workers to ensure smooth operations during shift changes.
- Organized stockroom shelves to ensure easy access for customers looking for specific items.
- Greeted customers and provided friendly customer service.
- Greeted customers warmly upon entering store.
- Assisted in resolving customer complaints in a professional manner.
Overnight Cashier/Overnight Stocker
Walmart#3868
Shreveport, Louisiana
02.2004 - 03.2007
- Adhered to all company policies and procedures related to cash handling practices.
- Provided excellent customer service through active listening and problem solving skills.
- Maintained cleanliness of work area throughout shift.
- Performed opening duties such as unlocking doors, turning on lights, setting up registers.
- Answered customer inquiries regarding products or services offered by the store.
Truck Driver
Louisiana Army National Guard
Minden, Louisiana
08.1997 - 09.2000
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Verified load against shipping papers to ensure accuracy of shipment.
- Communicated with dispatchers regarding pickup and delivery times.
- Transported goods to and from specified destinations in accordance with delivery schedules.
Ammunition Stock Control Specialist
U.S. Army Active Duty
Apo, Japan
02.1990 - 08.1997
- Utilized computerized inventory management systems to track and update records regarding quantities, locations, types, and condition of ammo and explosives.
- Inspected weapons before issuing them out to personnel ensuring they were safe for use according to safety regulations.
- Verified accuracy of all documents related to the receipt, storage, issue, and turn-in of ammunition and explosives.
- Ensured all safety protocols were followed when handling hazardous materials.
- Provided guidance on how best to store different types of ammunition, explosives based on size, quantity received.
Environmental Services Technician
Veterans Administration Medical Center
Shreveport, Louisiana
11.2023 - 07.2024
- Provided assistance in setting up rooms for special events upon request.
- Ensured proper use of chemicals in accordance with manufacturer instructions and safety protocols.
- Followed infection control guidelines while performing duties throughout the facility.
- Complied with OSHA standards related to environmental services operations.
- Reported any structural or mechanical damage found during routine duties to supervisor for repair or replacement.
- Performed regular inspections of assigned areas for cleanliness and sanitation, ensuring compliance with safety regulations.
- Performed minor repairs such as replacing light bulbs or fuses as requested by supervisor.
- Disinfected bathrooms and other high-traffic areas to ensure a safe and healthy environment.
- Observed safety procedures when working with hazardous materials such as chemicals or biohazardous waste.
- Transported hazardous waste materials to approved disposal sites in accordance with company policies and legal regulations.
Education
Bachelor of Science - Criminal Science
Colorado Technical University
Colorado Springs, CO03-2026
High School Diploma -
C.E. Byrd High School
Shreveport, LA05-1989
Skills
- Chemical safety
- Maintenance and repair abilities
- Conflict resolution abilities
- Quality assurance standards
- Quality Control
- Environmental Regulations Compliance
- Sanitation
- Able to lift [Number] lbs
- Regulatory Compliance
- Customer Service
- Deadline Management
- Workplace Safety
Timeline
Environmental Services Technician
Veterans Administration Medical Center
11.2023 - 07.2024
Assistant Manager
Family Dollar
05.2021 - 06.2023
Security Officer
Vinson Guard Services, Inc
02.2018 - 05.2024
Deli Clerk
Kroger
02.2016 - 07.2017
Security Officer
Vinson Guard Service, Inc.
06.2013 - 10.2016
Cashier/Cooker Operator
Church's Fried Chicken
02.2012 - 11.2013
Overnight Cashier/Overnight Stocker
Walmart#278
11.2007 - 12.2009
Overnight Cashier/Overnight Stocker
Walmart#3868
02.2004 - 03.2007
Truck Driver
Louisiana Army National Guard
08.1997 - 09.2000
Ammunition Stock Control Specialist
U.S. Army Active Duty
02.1990 - 08.1997
Bachelor of Science - Criminal Science
Colorado Technical University
High School Diploma -
C.E. Byrd High School