Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.
Overview
11
11
years of professional experience
Work History
Chief Operating Officer
L&L Universal Logistics, LLC
11.2014 - 12.2022
Optimized supply chain management strategies; reducing lead times while maintaining product quality standards for increased customer satisfaction rates.
Implemented robust risk management strategies, safeguarding company assets and minimizing potential liabilities.
Developed comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Conducted audits of workplace processes and used those findings to enhance efficiency
Improved communication throughout the supply chain and distribution chain
Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
Expanded company''s market presence by identifying new business opportunities and executing strategic partnerships.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Operations Manager
G-Logistics, LLC
02.2012 - 11.2014
Led hiring, onboarding and training of new hires to fulfill business requirements.
Supervised operations staff and kept employees compliant with company policies and procedures.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Developed and maintained relationships with external vendors and suppliers.
Directed initiatives to improve work environment, company culture or overall business strategy.
Developed systems and procedures to improve operational quality and team efficiency.
Introduced new methods, practices, and systems to reduce turnaround time.
Education
Bachelor of Science - Business Administration And Management
Johnson C Smith University
Charlotte, NC
05.2024
High School Diploma -
Petersburg High School
Petersburg, Va
06.1996
Skills
Executive Leadership
Production
Operations Management
Strategic Planning
Management
Risk Management
Operations Oversight
Business Analysis
Performance Management
Organizational Development
Compliance Management
Logistics Management
Business Development
Marketing
Business Administration
Delegation
Contract Negotiation
Human Resources Management
Planning and execution
Recruitment and retention
Leadership and People Development
Teamwork and Collaboration
Problem-solving abilities
Time Management
Multitasking Abilities
Excellent Communication
Organizational Skills
Adaptability and Flexibility
Self Motivation
Strategic business planning
Logistics Analysis
Safety practices
Route Optimization
Logistics Software Proficiency
Proficient with Microsoft Office (Word, Excel, PowerPoint, Access)
ERP systems proficiency
Dr Dispatch expertise
Timeline
Chief Operating Officer
L&L Universal Logistics, LLC
11.2014 - 12.2022
Operations Manager
G-Logistics, LLC
02.2012 - 11.2014
Bachelor of Science - Business Administration And Management