Laci Foster
Canton
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
14
14
years of professional experience
Work History
Operations Assistant- Secretary Mother Baby Unit
Northside Hospital Cherokee
10.2024 - Current
- Maintain payroll daily for 125 staff members.
- Make and balance the schedule for the unit.
- Update and maintain employee files.
- Order and maintain supplies for the unit.
- Schedule interviews.
- Schedule conference rooms for the Women`s Center.
- Plan and order catering orders for the unit.
- Plan and set up Leadership Retreat.
- Order yearly gifts for the staff.
Unit Secretary Mother Baby Unit
Northside Hospital Cherokee
01.2024 - 10.2024
- Ensure patient safety, screen any visitor that comes through the door.
- Answer phones, managing patient charts, process admissions and discharges.
- Communicate with patients, families, nurses and doctors.
- Keep tracking information of all infants through the infant safety system change out any tags on infants in a timely matter.
- Train new employees within the job.
Food Service Group Leader/Purchasing Manager
Northside Hospital Cherokee
12.2022 - 01.2024
- I was still part of the storeroom, just in the leadership roll.
- Still assist with orders and floor stock.
- Maintain inventory and the purchasing of all food items within the kitchen.
- Make sure all storeroom staff follow the proper rotation guidelines to ensure food always stay fresh.
- Make the weekly schedule for staff.
- Communicate with all vendors for truck deliveries.
- learn all menus for retail and patient meals, to stay within budge of food cost.
Storeroom Associate
Northside Hospital
03.2021 - 01.2024
- Responsible for receiving, storing and Distributing food and supplies to patient floors and other departments.
- Verify inventory records for the patient floors and bring the par up to level.
- Ensure everything is kept we clean and tidy.
- Make sure all stock is being rotated properly.
Patient Dining Associate 2
Northside Hospital
07.2020 - 03.2021
- Help train the new Patient Dining Associates.
- Be quick to adaptable to change, to help the team with any difficulty.
- Help the team stay on time and prepare for each meal.
- Make sure the new hires learned the Patient diets and all restrictions.
Patient Dining Associate
Northside Hospital
02.2020 - 06.2020
- Communicate between Nurse and the Dietitian about patients diets.
- Communicate with the patient multiple times a day.
- Edit patients selections to meet restrictions with diet orders
- Assemble trays and deliver to patients.
- Organize and manage diet orders in a timely manner.
Sales Development Representative
Agent Assistant
05.2019 - 01.2020
- Have 350+ outbound calls/text per day.
- Have 30-50 conversations daily with Real Estate Agents.
- Qualify Real Estate Agents to book appointments with the Account Executives.
Customer Service Representative
Your Brand Cafe
05.2017 - 08.2018
- Multi-line phone system expert.
- Received callers providing exceptional listening skills to determine the nature of their call, in order to clearly and precisely address their inquiries in a professional manner. Organized customer information and account data for business planning and customer service purposes.
- Created excel spreadsheets to track customer and specialized order data.
- Provided basic technical support for clients on a wide range of company products.
Assistant Manager
AllGreen Supply
05.2016 - 04.2017
- Resolved customer Complaints and handled refunds and returns to promote satisfaction.
- Tracked store inventories and replenish products according to demand.
- Utilized Knowledge of company products and services to make recommendations and up sell items according to customer needs.
- Routing Trucks To the desinated area.
- Taking Orders for customers.
Customer service Representative/ Office Manager
Osprey Global
08.2015 - 05.2016
- Received callers providing exceptional listening skills to determine the nature of their call, in order to clearly and precisely address their inquiries in a professional manner. Handle high volume of customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention.
- Receive source data such as customer names, addresses, phone numbers, credit card information, and enter data into various customer service software.
- Managed the payroll processing of weekly, bi-weekly and semi-monthly payrolls.
- Managed company inventory with QuickBooks.
Deli Clerk
Publix
04.2014 - 11.2014
- Provided premier customer service, including greeting customers and answering any inquiries in a prompt and appropriate manner.
- Sells products by providing customers with information needed to make product-related decisions.
- Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and additional Deli equipment.
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
Teachers Aid
Little Ones Early Learning Center
08.2011 - 05.2012
- Promote safe and orderly activities, classroom setting and overall educational environment by adhering to and advocating for compliance with policies and rules governing students.
- Reinforced learning of materials or skills initially introduced by the teacher.
- Monitored and observed classroom for disruptions or distractions.
- Develop schedules and routines to ensure that the children have enough physical activity, rest, and playtime impart classroom instruction in accordance to lesson plans.
Education
Diploma -
Cherokee High School
Canton05.2012
Skills
- Microsoft Office
- Office Management
- Organization
- Customer Service
- Creative problem Solver
- Multi-task Management
- Clientele Relations
- Team Leadership
- Payroll
Timeline
Operations Assistant- Secretary Mother Baby Unit
Northside Hospital Cherokee
10.2024 - Current
Unit Secretary Mother Baby Unit
Northside Hospital Cherokee
01.2024 - 10.2024
Food Service Group Leader/Purchasing Manager
Northside Hospital Cherokee
12.2022 - 01.2024
Storeroom Associate
Northside Hospital
03.2021 - 01.2024
Patient Dining Associate 2
Northside Hospital
07.2020 - 03.2021
Patient Dining Associate
Northside Hospital
02.2020 - 06.2020
Sales Development Representative
Agent Assistant
05.2019 - 01.2020
Customer Service Representative
Your Brand Cafe
05.2017 - 08.2018
Assistant Manager
AllGreen Supply
05.2016 - 04.2017
Customer service Representative/ Office Manager
Osprey Global
08.2015 - 05.2016
Deli Clerk
Publix
04.2014 - 11.2014
Teachers Aid
Little Ones Early Learning Center
08.2011 - 05.2012
Diploma -
Cherokee High School