Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Laci Maynor

Lumberton,NC

Summary

Results-driven Staffing professional with over 20 years of staffing industry experience in all aspects of organizational operations. Offers strategic planning abilities, specializing in human resources leadership, process development, planning, project management, employment law compliance, safety and workers compensation, benefits, customer relationship management, staff training and development, and full cycle recruitment.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Staffing COO

The Staffing Alliance
11.2018 - Current
  • Oversee all aspects of day-to-day operations to keep organization running smoothly while meeting business goals.
  • Manage financial, operational, and human resources to optimize business performance.
  • Oversee marketing, advertising, and job posting initiatives.
  • Negotiate contracts and agreements to secure favorable terms and maximize profits.
  • Cultivate company-wide culture of innovation ,collaboration, communication, and acting as "life change agents".
  • Lead recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Establish and maintain strong relationships with customers, vendors and strategic partners.
  • Communicate business performance, forecasts and strategies to shareholders.
  • Analyze industry trends and track competitor activities to inform decision making.
  • Collaborate with legal, accounting and other professional teams to review and maintain compliance with regulations.

Staffing Operations Manager

The Staffing Alliance
01.2014 - 01.2018
  • Trained and guided a team of 30 to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key performance metrics to senior management.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw implementation of new HRIS program.
  • Developed internal standard operating procedures to ensure employment law and customer contract compliance.

Human Resources and Safety Manager

The Staffing Alliance
01.2010 - 01.2014
  • Developed culture program, policies, handbook, forms, standard operating procedures, and safety program to ensure compliance.
  • Managed and facilitated all aspects of benefits administration.
  • Attend employment law and human resources seminars to ensure compliance of all federal and state employment law.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Created new-employee health and safety orientations and developed materials for presentations.
  • Act as Safety Committee Coordinator and lead monthly meetings.
  • Manage worker’s compensation claims to include loss time prevention and return to work program.
  • Maintain company OSHA logs and submit yearly OSHA Form 300A.
  • Conduct safety site visits at customer locations.
  • Create monthly safety and health newsletters to distribute to temporary employees.

Beauty Consultant / Sr. Director

Mary Kay Cosmetics
01.2009 - 01.2011
  • Provided parties and consultations to customers.
  • Recruited and marketed both the party hosting, participation is recruitment calls, products, and consultant opportunity.
  • Participated in national area events.
  • Hosted weekly marketing calls and in person meetings.
  • Created marketing materials for consultant promotions.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Provided personalized skincare recommendations to specifically target top concerns.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Developed strong rapport with customers and created positive impression of business.
  • Promoted Sales Director within 8 months.
  • Promoted to Senior Sales Director within the first year and earned a company car.

Accounts Payable

The Staffing Alliance
01.2008 - 01.2010
  • Processed payroll for all staff employees.
  • Completed quarterly and monthly taxes.
  • Maintained accounting records by record keeping, adjusting, reconciling, posting, computing, and balancing figures
  • Maintained vendor files and relationships as it related to office equipment and contracts.
  • Maintained office supply reconciliation and purchased supplies for all branch locations.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.


Administrative Assistant / Recruiter

The Staffing Alliance
01.2003 - 01.2008
  • Interviewed, screened, and placed candidates in available positions.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Verified & completed wage forms for various associations such as the Dept Of Social Services, Housing Authority, and Rental Companies.
  • Completed unemployment requests and participated in unemployment hearings.
  • Performed other duties assigned by Corporate Operations Manager and President.

Part-Time Customer Service Associate

Sister’s Boutique & Shoes
01.2003 - 01.2004
  • Greeted customers and assisted in the sale of clothing, jewelry, shoes, and etc.
  • Ran cash register, answered phones, organized clothing, and cleaned boutique.

Education

Bachelor of Science - Business Management And Marketing

University of NC At Pembroke
Pembroke, NC
01.2008

Skills

  • Data-driven decision-making
  • Organizational Development
  • Human Resources Management
  • Innovation management
  • Business Forecasting
  • Strategic Planning
  • Compliance Management
  • Marketing
  • Benefits Administration
  • Executive Leadership
  • Policy Development
  • Recruitment and retention

Certification

NC Accident and Health License, 09/16

Community Service

  • United Way Campaign Board, Co-Chair, 2019
  • United Way Day of Caring, Jail-A-Thon Participant, 2019
  • United Way Campaign, Participant in video, 2019
  • Kiwanis of Robeson-Lumberton, Member, 2019 - Present
  • Kiwanis of Robeson-Lumberton, Secretary, 2020 - 2023
  • Kiwanian of the Year, 2021
  • Church, Leadership Volunteer, 2011 - 2017
  • The Staffing Alliance, Various community engagement projects, Ongoing

Timeline

Staffing COO

The Staffing Alliance
11.2018 - Current

Staffing Operations Manager

The Staffing Alliance
01.2014 - 01.2018

Human Resources and Safety Manager

The Staffing Alliance
01.2010 - 01.2014

Beauty Consultant / Sr. Director

Mary Kay Cosmetics
01.2009 - 01.2011

Accounts Payable

The Staffing Alliance
01.2008 - 01.2010

Administrative Assistant / Recruiter

The Staffing Alliance
01.2003 - 01.2008

Part-Time Customer Service Associate

Sister’s Boutique & Shoes
01.2003 - 01.2004

Bachelor of Science - Business Management And Marketing

University of NC At Pembroke
Laci Maynor