Laci Sadowski

Making sure everything regarding the backgrounds of what goes on with parties, I take care of, making sure they're getting the experience they deserve. I'm also considered someone who can do anything there, so I tend to float around where I'm needed as well.

• Coordinated schedules and timelines for events.
• Brainstormed and implemented creative event concepts and themes.
• Implemented contingency plans to address last-minute changes or unforeseen events.
• Planned parties according to customer specifications.
• Directed guests to correct areas for eating, dancing, and other services.
• Decorated and set tables in accordance with party themes and age groups.
• Took information about guests' party size, led to seating, offered menus, and [Action].
• Prepared and served food and drinks to guests, meeting hygiene and safety standards.
• Educated guests on rules and policies to deliver safe, enjoyable experiences.
• Resolved conflict to maintain fun, positive and safe event environments.
• Organized various themed parties, with coordinated decorations, menus and activities.
• Delivered information and details of interest about facility to visitors.

• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Answered customer questions about hours, seating, and menu information.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Completed daily side work and opening and closing duties without fail.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Used POS system to enter orders, process payments and issue receipts.