Trade compliance expert with strong background in regulatory requirements and international trade laws. Skilled in risk assessment, import/export management, and ensuring adherence to global compliance standards. Known for fostering collaboration and adapting to evolving demands. Trusted for delivering measurable results and supporting team success.
Overview
8
8
years of professional experience
Work History
Trade Compliance Manager, Bonded Warehouse
CROSSFIRE LOGISTICS INC
11.2023 - Current
Reduced risk of non-compliance fines with thorough audit preparations and documentation reviews.
Implemented automated systems for improved tracking of import/export transactions, reducing manual error rates significantly.
Established strong relationships with customs authorities, fostering an environment of cooperation and transparency.
Streamlined import/export processes for increased accuracy and reduced turnaround time.
Analyzed data on import/export activities to identify areas for improvement or optimization within existing processes and procedures.
Developed a robust record-keeping system for maintaining detailed documentation of all import/export activities, supporting audit readiness and demonstrating due diligence in trade compliance management.
General Manager, CFS
Norfolk Bonded Warehouse, LLC
04.2022 - 06.2023
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Operations Manager, Freight Forwarding
Nippon Express
09.2021 - 05.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Trained and guided team members to maintain high productivity and performance metrics.
Terminal Manager of CFS
Philadelphia Truck Lines
12.2016 - 06.2021
Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
Fielded customer complaints and comments and rectified issues.
Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
Implemented staff training programs to enhance employee skills, productivity, and overall job satisfaction.
Directed and monitored tracking, routing and dispatching transportation vehicles.
Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
Enhanced safety standards by conducting regular audits and implementing corrective actions.
Increased on-time performance with proactive scheduling and efficient workforce deployment.
Achieved high customer satisfaction ratings by addressing concerns promptly and providing exceptional service at all times.
Education
High School Diploma - Business Administration and Management, General
The Mandarin School
06.2015
Skills
Trade Compliance
Ocean Transportation
Import Operations
Internal controls development
Policy and procedure development
Export control regulations
Supply chain security
Import compliance management
Timeline
Trade Compliance Manager, Bonded Warehouse
CROSSFIRE LOGISTICS INC
11.2023 - Current
General Manager, CFS
Norfolk Bonded Warehouse, LLC
04.2022 - 06.2023
Operations Manager, Freight Forwarding
Nippon Express
09.2021 - 05.2022
Terminal Manager of CFS
Philadelphia Truck Lines
12.2016 - 06.2021
High School Diploma - Business Administration and Management, General
The Mandarin School
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