Lacie Cox
Greensburg,PA
Summary
Experienced retail pharmacy professional with 7 years of expertise in operations. Dedicated to delivering exceptional service and resolving issues efficiently. Highly skilled in effective communication, inventory management, and coordinating staff. Committed to supporting customer needs and maintaining meticulous attention to detail. Known for being organized and dependable, successfully managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute towards achieving team goals.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Giant Eagle Pharmacy
09.2017 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Trained newly hired pharmacy technicians, providing direct supervision
Childcare Teacher
Beacon Children's Learning Center
07.2015 - 09.2016
- Developed and implemented age-appropriate lesson plans, provided attentive care for children ranging from infants to preteens, and maintained open communication with parents to support child development and well-being.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Education
High School Diploma -
Hempfield Area School District
Greensburg, PA05.2015
Skills
- Effective Communication
- Problem-Solving
- Patience
- Adaptability
- Time Management
- Conflict Resolution
- Computer Literacy
- Product Knowledge
- Empathy
- Organization
- Detail focused
Timeline
Pharmacy Technician
Giant Eagle Pharmacy
09.2017 - Current
Childcare Teacher
Beacon Children's Learning Center
07.2015 - 09.2016
High School Diploma -
Hempfield Area School District
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