Lacie Fike
Berryton
Summary
With 17 years of experience in the retail industry, a results-oriented professional excelling at driving sales and fostering brand loyalty. Expertise lies in building and developing teams through passion and mentorship. Consistently surpassing sales goals, driving KPI metrics, and delivering exceptional customer experiences that align with brand standards.
Overview
5
5
years of professional experience
Work History
Store Manager
HomeGoods
01.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Team Leader
American Eagle
12.2022 - 01.2025
- Demonstrated ability to lead and motivate a team of store associates in order to meet customer service standards, sales goals, and operational procedures
- Implemented customer service strategies to enhance customer shopping experience
- Enhanced team direction through a comprehensive understanding of operational processes and unique differentiation strategies.
- District Culture Champion: 2023, 2024. Growth Oriented Leadership Development Program, Class of 2024. Gold and Diamond Honors, Top 200 Store: 2024.
Store Team Leader
American Eagle
06.2023 - 09.2023
- Demonstrated ability to lead and motivate teams in a multi-unit role
- Coached team to move sales forward with specific, actionable steps
Store Team Leader
francesca's collections
12.2019 - 12.2022
- Mentored and trained new team members, fostering a supportive and collaborative work environment.
- Increased sales revenues by implementing innovative merchandising strategies and attractive product displays.
- Optimized staff scheduling practices, ensuring adequate coverage during busy periods without compromising employee satisfaction.
- Enhanced customer satisfaction by providing personalized styling advice and recommendations.
- District mentorship stretch assignment responsibilities, providing guidance and support to peers and support leaders across the district
Education
Business Administration
Emporia State University
01.2008
Skills
- Team Leadership
- Goal-Driven
- Customer First Culture
- Brand Loyalty
- Problem-solving
- Creativity
Websites
Timeline
Store Manager
HomeGoods
01.2025 - Current
Store Team Leader
American Eagle
06.2023 - 09.2023
Store Team Leader
American Eagle
12.2022 - 01.2025
Store Team Leader
francesca's collections
12.2019 - 12.2022
Business Administration
Emporia State University
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