Dedicated professional with over 10 years of customer service expertise, including experience in Army Special Operations. Holds an active Secret Security Clearance. Proven ability to excel in fast-paced environments while leveraging strong organizational, logistical, and communication skills to enhance customer satisfaction.
Overview
8
8
years of professional experience
Work History
Tool Room Attendant
Akima Technical Solutions
Fort Campbell North
09.2025 - Current
Maintained accurate inventory of hand tools, power tools, gauges, and precision instruments.
Issued and received tools while tracking condition and usage.
Monitored calibration schedules, ensuring timely sending of tools for calibration.
Updated calibration records and compliance documentation regularly.
Ordered replacement tools, parts, and shop supplies as needed.
Inspected tools for wear or damage, reporting issues to supervisors promptly.
Ensured tool room remained clean, organized, and compliant with safety standards.
Assisted production and maintenance staff with tool selection and availability.
Tool Room Attendant
Lockheed Martin
Fort Campbell North
02.2023 - 09.2025
Supported PBMF Tool Room operations by receiving, storing, and issuing hand tools and equipment.
Maintained records of tools issued and returned by employees, ensuring accurate inventory management.
Conducted visual inspections of tools for wear or defects, reporting damaged equipment to supervisors.
Managed Ground Support Equipment inspection schedules to ensure compliance with maintenance standards.
Oversaw PBMF TMDE calibrations program to maintain operational readiness of measurement devices.
Executed Class 2 supply requisitions based on demands tracked through TTRAX system.
Collaborated with ACN and GSSC Army Supply Systems for efficient resource allocation.
Automotive Technician
Jenkins and Wynne
Clarksville
11.2017 - 01.2023
Achieved recognition as first female C technician among 20 candidates due to advanced automotive repair knowledge.
Executed oil changes, tire rotations, and multi-point inspections using basic tools in a fast-paced environment.
Monitored hydraulic systems' fluid levels to ensure optimal performance and conducted routine maintenance.
Maintained specialized tools, including calibrated test sets and torque wrenches, for efficient operations.
Conducted diagnostics on electrical and hydraulic systems and sub-components to identify issues.
Communicated mechanical problems effectively to service advisors for timely repairs and recommendations.
Demonstrated proficiency in interpreting maintenance manuals, service bulletins, and technical schematics.
Developed expertise in a hybrid role combining skills of seasoned main technician and express technician.