Lacie Stottlemire
Amherst,Ohio
Summary
Professional Summary
Outgoing and compassionate customer service professional with a strong track record of engaging diverse communities and delivering exceptional client experiences. With hands-on experience as a receptionist manager in a high-volume salon and customer-facing roles at Seven Brew, I’ve developed a natural ability to connect with people, build trust, and communicate value with confidence. Known for being bold, approachable, and highly reliable, I excel at initiating conversations, resolving concerns with patience and empathy, and creating welcoming environments. My background in retail sales, event coordination, and team leadership has prepared me to thrive in outreach-driven roles like Membership Consultant, where relationship-building, community engagement, and a people first mindset are key to success.
Overview
4
4
years of professional experience
Work History
Barista
Seven Brew
05.2025 - Current
- Listened carefully to customer requests and created personalized beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
12U Softball Coach
Legends Athletics
01.2022 - Current
- Developed relationships with parents and players to provide ongoing support and encouragement.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Assistant Varsity Softball Coach
Open Door Christian Academy
03.2025 - 06.2025
- Facilitated group coaching sessions and provided individual coaching support.
- Offered constructive feedback to players to help reach goals.
- Facilitated team building activities and workshops to improve communication, teamwork and productivity.
Receptionist Manager
Fine Bella a Salon
03.2024 - 05.2025
- Listened closely to customer complaints and responded appropriately to issues.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Learned details of types of treatments and procedures in order to answer questions from salon guests.
- Trained new hires on new appointment scheduling, opening, closing duties, inventory, and generating and balancing daily revenue reports.
- Developed relationships with guests to meet client needs and encourage repeat service.
Retail Sales Associate
Altar'd State
02.2024 - 06.2024
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Receptionist
Ohio Senior Insurance
09.2023 - 12.2023
- Paid internship to learn Medicare and help owner during AEP
- Kept track of client information
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Marion L. Steele
AmherstCertificate - Life And Health Insurance
Xcel Solutions Insurance Training
Online01-2024
Skills
- Display case merchandising
- Espresso machine operation
- Customer service
- Strong leadership
- Teamwork and collaboration
- Inventory and supply oversight
- Organizational skills
- Event coordination
- Problem-solving abilities
- Upselling strategies
- Customer needs assessment
- Store opening and closing
Timeline
Barista
Seven Brew
05.2025 - Current
Assistant Varsity Softball Coach
Open Door Christian Academy
03.2025 - 06.2025
Receptionist Manager
Fine Bella a Salon
03.2024 - 05.2025
Retail Sales Associate
Altar'd State
02.2024 - 06.2024
Receptionist
Ohio Senior Insurance
09.2023 - 12.2023
12U Softball Coach
Legends Athletics
01.2022 - Current
High School Diploma -
Marion L. Steele
Certificate - Life And Health Insurance
Xcel Solutions Insurance Training
Similar Profiles
Carter GoreCarter Gore
Barista at Seven BrewBarista at Seven Brew
Malyssa FinoMalyssa Fino
Barista Shift Supervisor at Seven BrewBarista Shift Supervisor at Seven Brew
Hannah MarkmanHannah Markman
Barista/Crew Member at Seven BrewBarista/Crew Member at Seven Brew
Preston CairnsPreston Cairns
Lube Tech at DeichlersLube Tech at Deichlers
Rachelle Marcum-WardRachelle Marcum-Ward
Precertification Supervisor at QuadaxPrecertification Supervisor at Quadax