Summary
Overview
Work History
Education
Skills
Timeline
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Lacie Taylor

Lake City,FL

Summary

Dynamic professional with a proven track record in patient care coordination and special needs support, demonstrated during my tenure at Care Medical Center. Skilled in EMR/EHR and known for exceptional teamwork and collaboration, I excel in streamlining processes for efficiency, achieving high patient satisfaction. My approach significantly enhances client acquisition and retention, with a focus on surpassing employer expectations.

Overview

6
6
years of professional experience

Work History

Substitute Teacher, K-12

Suwannee County School Board
09.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.

Owner/ Office Manager

Complete Calibration LLC
11.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Revenue Qualification Specialist

Barnes Healthcare Services
11.2020 - 03.2023
  • Utilized advanced software tools for precise analysis and reporting of applicant data.
  • Streamlined qualification verification processes for efficient and accurate results.
  • Collaborated with team members on projects, sharing expertise and insights for optimal outcomes.
  • Implemented innovative strategies to simplify complex processes, leading to improved efficiency in the workplace.
  • Provided exceptional customer service, promptly addressing inquiries and resolving issues related to qualifications assessment.
  • Established credibility as a Qualification Specialist by displaying professionalism in all interactions with clients and colleagues alike.
  • Conducted comprehensive evaluations of applicants'' credentials to ensure compliance with industry standards.
  • Consistently met or exceeded performance targets set by management regarding productivity and quality metrics.

Special Education Paraprofessional

Lowndes County Board Of Education
08.2019 - 11.2020
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Oversaw class of students in absence of instructor.

Chiropractic Assistant

Care Medical Center
10.2018 - 07.2019
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Input patient data into computer system using Software and checked information for accuracy.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Assisted chiropractor during patient exams to implement treatment plans quickly.

Education

High School Diploma -

Lowndes High School
Valdosta, GA
05.2008

Skills

  • Special needs support
  • Records management
  • Proficient
  • Excellent communication
  • Teamwork and collaboration
  • Organization skills
  • Time management
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting
  • File management
  • Administrative support
  • Mail handling
  • Clerical support
  • Office management
  • Front desk operations
  • Phone etiquette
  • Medical terminology
  • Scheduling appointments management
  • Patient care coordination
  • Patient relations
  • Patient care
  • Electronic health records handling
  • Organizational skills development
  • Charting
  • Healthcare compliance
  • Patient scheduling
  • Patient support
  • Treatment room preparation
  • EMR / EHR
  • Vital signs documentation
  • Updating medical records

Timeline

Substitute Teacher, K-12

Suwannee County School Board
09.2023 - Current

Owner/ Office Manager

Complete Calibration LLC
11.2022 - Current

Revenue Qualification Specialist

Barnes Healthcare Services
11.2020 - 03.2023

Special Education Paraprofessional

Lowndes County Board Of Education
08.2019 - 11.2020

Chiropractic Assistant

Care Medical Center
10.2018 - 07.2019

High School Diploma -

Lowndes High School

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