LACIE LEE JONES
Wimauma,FL
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
7
7
years of professional experience
Work History
Assistant Office Manager
Manny Morin Insurance Agency
09.2016 - Current
- My responsibility in the office is to manage new team members and develop their understanding of insurance products
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Cross-sold insurance products to existing clients to reach sales targets.
- Approached potential clients by using direct marketing mailings and phone contacts.
Education
Bachelor of Business -
Centralia College
Centralia
Skills
- Property and Casualty Insurance Sales
- Client Needs Analysis
- Customer Service and Assistance
- Critical Thinking
- Team Development
- Managing Multiple Tasks
- Customer Relationship Management
Timeline
Assistant Office Manager
Manny Morin Insurance Agency
09.2016 - Current
Bachelor of Business -
Centralia College
Centralia
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