LaCondria Terry
Dawson,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Dawson Housing Authority
02.2021 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Assist coworkers and staff members with special tasks on daily basis.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Key Holder
Subway
01.2016 - 05.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Cashier
Harvey's Grocery Store
07.2015 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Terrell High School
Dawson, GA05.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Documentation and Recordkeeping
- Internal Communications
- Confidential Document Control
- Deadline-oriented
Timeline
Administrative Assistant
Dawson Housing Authority
02.2021 - Current
Key Holder
Subway
01.2016 - 05.2021
Cashier
Harvey's Grocery Store
07.2015 - 01.2021
High School Diploma -
Terrell High School