LaCourtney Monroe
BATON ROUGE,Louisiana
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 5 years.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
The Baton Rouge Clinic AMC
08.2019 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Pleasantly greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Transcribed phone messages and relayed to appropriate personnel.
Laboratory Technician
The Baton Rouge Clinic AMC
09.2014 - 08.2019
- Performed routine lab and department maintenance to keep area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Provided support and guidance to junior lab staff.
Medical Records Clerk
The Baton Rouge Clinic AMC
09.2013 - 09.2014
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Input data into computer programs and filing systems.
- Sorted and distributed incoming and outgoing medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Education
High School Diploma -
Wilkinson County High School
Woodville, MS05.2006
Skills
- Medical Charting
- Insurance Verification
- Letter Preparation
- Medical Terminology
- Payment Collection
- HIPAA Guidelines
- Telephone Etiquette
- Medical Records Management
- Appointment Setting
- Front Desk Operations
- Electronic Medical Records
- Workflow Optimization
- Appointment Scheduling
Timeline
Medical Receptionist
The Baton Rouge Clinic AMC
08.2019 - Current
Laboratory Technician
The Baton Rouge Clinic AMC
09.2014 - 08.2019
Medical Records Clerk
The Baton Rouge Clinic AMC
09.2013 - 09.2014
High School Diploma -
Wilkinson County High School
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