LaCresha Washington

• Conducts client intakes to develop individual needs assessments.
• Provides direct services and non-attorney services to victims of crime, including, but not limited to, case management, crisis intervention, trial preparation, court accompaniment, advocacy, CICB applications, service referrals, and support.
Provides ongoing case management services, including, but not limited to, in-person meetings, advocacy with police, the State's Attorney, and other community resources for victims of crime.
• Coordinates with victim service agencies statewide through community collaboration. • Coordinates intra-agency services with MCVRC legal and clinical staff.
• Collaborates with MCVRC attorneys to address the legal needs of each client.
Accurate record-keeping and data entry of client cases and files.
• Assists in event planning for all MCVRC events related to victims' rights and services.
• Assists in maintaining a case management system by ensuring accurate record-keeping and data entry of assigned clients' cases and files.
• Assists with grant reporting by ensuring the accuracy of data.
• Represents MCVRC at meetings and events, conducting presentations as needed.
• Provides outreach on behalf of MCVRC.
• Supports the agency's mission.
Other duties as assigned.

• Review all incoming referrals and assessing candidates for vocational services.
• Provide Job Coaching, Vocational Evaluations and Work Adjustment Training.
• Attend daily staff meetings to address concerns for clients vocational needs.
• Complete progress notes, ITPs, weekly activity and schedule sheets, vocational sheets, vocational evaluations, and DORS billing.
• Monitor the quantity and quality of vocational services provided by staff members.
• Assist clients with obtaining the required documents required by employers (SS Card, ID etc)
• Provide individual vocational-supportive counseling and conduct a strengths and needs assessment of the person. Establish vocational goals and develop plans to attain them.
• Identify barriers as a result of a person’s mental health issues and develop strategies to overcome these issues.
• Have a solid understanding of ADA and how to advocate for our client base.
• Provide services to prepare persons for work such as grooming, interviewing, personal hygiene, appropriate clothing, wake up calls, and transportation.
• Provide services to teach job seeking skills.
• Hold client groups surrounding vocational support and advancement.
• Perform on the job and off the job site coaching problem solving, and support.
• Establish relationships with employers to develop jobs for ACT clients.
• Maintain relationships with DORS to access funding when a client is eligible.
• Provide benefits counseling and work with the team to assure financial viability in the community and maintenance of proper insurance for treatment of issues.
• Provide case management for an assigned primary caseload including coordinating and monitoring the activities of the individual treatment team; assume responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in conjunction with the ITP; provide individual supportive counseling; assist in symptom management, ensuring immediate changes are made in the treatment plans as client’s needs change. Educate and support client’s families, and advocate for client rights and preferences.
• Conduct comprehensive assessment of all domains of a person’s life.

• Organize, confirm, process and conduct guest check-ins/checkouts, room reservations, requests, changes, and cancellations
• Process all payment types, adjustment vouchers, payouts, correction vouchers, and miscellaneous charges
• Run and review daily report/logs, complete designated cashier and closing reports in the computer system
• Ensure any outstanding requests or problems from the previous day receive priority and are resolved

• Interview clients individually and with families to determine what services would best address their needs
• Communicate with relatives of parents to compile detailed social and psychiatric information
• Convey with public social and welfare agencies to obtain and provide information
• Evaluate and address individual client needs and concerns
• Educate residents and their families regarding other community resources
• Responsible for the performance of all social and psycho social functions
• Maintains contact with resident's families encouraging them to remain involved in the care and life of the resident and informing them of any change in the resident's psych social well-being as needed
• Assist in identifying and correcting problem areas

• Supervised and trained team members on insurance verification and authorization
• Ensured customer records and inventory was stored in accordance to Organizational Standards
• Took appropriate action to ensure that the company complies with applicable laws and regulations, initiated the appropriate actions on reports and recommendations provided by authorized inspection agencies
• Responsible for total loss and profit, developed successful marketing strategies to increase sales

• Provide shelter services and appropriate supportive housing for homeless individuals or families
• Develop programs and resources and formulate case plans that promote moving towards self sufficiency
• Ensure the safety of all residents by implementing, monitoring and enforcing the rules and regulations of communal living
• Assisted with and developed clients' individual Employment Plans leading towards gained and retained employment

• Provided assistance to medical staff during surgical procedures to include the creation and maintenance of sterile fields for surgical procedures
• Assisted in preparing patients and operating room environment for surgery
• Performed various preoperative and postoperative procedures as directed
• Responsible for the sterilizing, inspecting, cleaning, assembling, warping and sterilizing equipment