Overview
Work History
Education
Skills
References
Timeline
Generic

LaCretia Fells

Birmingham,AL

Overview

36
36
years of professional experience

Work History

Switchboard Receptionist

Henderson and Walton Women's Center
Birmingham, AL
07.2002 - 02.2025
  • Answered over 1200 calls daily with a friendly and polite approach to engage callers and deliver exceptional customer service.
  • Used reference files to answer simple questions about client business.
  • Answered incoming calls, transferred calls, and took messages for staff members.
  • Provided support to administrative staff by scheduling appointments, ordering office supplies, and performing other clerical tasks as needed.

Transporter

D&L Transportation
Birm, AL
09.1988 - 05.2002
  • Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
  • Transported patients to and from dialysis, and other treatment facilities.
  • Managed transport documentation, accurately logging each patient's transport

Education

Some College (No Degree) - Social Work

Lawson Community College
Birmingham, MI

Skills

  • Basic accounting
  • Empathy and patience
  • Calendar management
  • Maintaining records
  • Visitor assistance
  • Information management

References

References available upon request.

Timeline

Switchboard Receptionist

Henderson and Walton Women's Center
07.2002 - 02.2025

Transporter

D&L Transportation
09.1988 - 05.2002

Some College (No Degree) - Social Work

Lawson Community College

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LaCretia Fells