LaCretia Gregg
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
38
38
years of professional experience
Work History
Office Manager
Chem Chek Company Inc.
2013.01 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coached new hires on company processes while managing employees to achieve maximum production.
Owner
RLG Enterprises Inc.
2003.05 - 2014.06
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed day-to-day business operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Criminal Law Assistant
Honorable Randall Isenberg
1991.03 - 2000.02
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Assisted manager in all aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Criminal Law Assistant
Malcolm Dade, Esquire
1986.05 - 1991.02
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Updated database of contacts and resources for company-wide distribution.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
- Increased customer service success rates by quickly resolving issues.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Drafted common document templates to reduce time spent creating documents from scratch.
Count Clerk
Dallas County Criminal Courts 2, 9, And Appeals 2
1986.04 - 1991.01
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Assisted judges in streamlining court proceedings through diligent research and preparation of case materials.
- Enhanced communication between legal professionals by promptly distributing correspondence and case updates.
- Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
- Managed confidential information securely, upholding the integrity of the court system.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
- Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Provided assistance to attorneys and court personnel in courtroom
Education
High School Diploma -
Lancaster High School
Lancaster, TX05.1982
Skills
- Operations Management
- Contract Administration
- Employee Supervision
- Data Entry
- Administrative Support
- Office Management
- Billing
- Supply Management
- Customer Service
- Office Administration
Certification
Timeline
Office Manager
Chem Chek Company Inc.
2013.01 - Current
Owner
RLG Enterprises Inc.
2003.05 - 2014.06
Criminal Law Assistant
Honorable Randall Isenberg
1991.03 - 2000.02
Criminal Law Assistant
Malcolm Dade, Esquire
1986.05 - 1991.02
Count Clerk
Dallas County Criminal Courts 2, 9, And Appeals 2
1986.04 - 1991.01
High School Diploma -
Lancaster High School
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