LaCretia McVey
RN
Las Vegas,NV
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
2
2
Certificates
Work History
RN- Home Health
United Health Group, Optum
Las Vegas, NV
04.2023 - Current
- Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Managed care from admission to discharge.
- Conduct and delegate patient assessments/reassessments, updating care plans and interpreting needs in line with company, physician, and procedure policies.
- Ensured home care compliance with state and federal regulations by actively participating in chart reviews and adhering to established protocols.
- Achieving optimal efficiency and value in service delivery to maintain exceptional standards of healthcare within division.
- Achieved effective development, planning, implementation, analysis and organization of clinical operations for various managed locations.
- Determined possible safety issues in both setting and patients' actions.
RN- Urology
Kaiser Permanente
Clackamas, OR
03.2022 - 03.2024
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Triage/advice up to 60 calls per day.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Record patient condition, vital signs, recovery progress, and medication side effects.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Conduct intake assessments with patients and relatives to gather case history.
- Update charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Assess and prepare patients for procedures, performing initial and ongoing patient assessments.
- Assess patient needs, prioritized treatment, maintained patient flow and assist physicians with non-invasive procedures.
- Maintain thorough, accurate and confidential documentation in electronic medical records.
- Maintain personal and team compliance with medication administration standards and patient care best practices.
- Administered rapid tests for COVID/strep/HCG to help clinical staff assess conditions.
- Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
LPN- Urology
Kaiser Permanente
Clackamas, OR
08.2015 - 03.2022
- Observed strict confidentiality and safeguarded all patient-related information.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Answered 50-60 patient calls to determine how to assist.
- Used sterile techniques to prepare patients for procedures.
- Communicated with patients with compassion while keeping medical information private.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
- Interviewed patients to obtain medical history.
- Answered patient and family questions to educate on optimal treatment procedures.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collected and documented vital signs to track current patient conditions.
- Monitored infection control procedures to verify facility-wide health and safety.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Measured and recorded patient height, weight and other vital signs.
- Performed triage to maximum team productivity and effectiveness.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Documented patient medical histories, current symptoms and vitals.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Provided pre- and post-operative nursing care.
- Administered medications and therapies in accordance with physicians orders.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Medical Assistant
PeaceHealth St. John Medical Center
Longview, WA
02.2010 - 07.2013
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Incorporated outside records into charts and EHR.
- Educated patients about medications, procedures and physician's instructions.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
Child and Adolescent Clinic
Longview, WA
07.2006 - 02.2010
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Incorporated outside records into charts and EHR.
- Educated patients about medications, procedures and physician's instructions.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
Education
Associate of Science - Registered Nursing
Sumner College
Portland, OR 01.2019 - 09.2021
Certificate of Nursing - Licensed Practical Nursing
Sumner College
Portland, OR 02.2014 - 05.2015
Certificate - Medical Assisting
Concorde Career Institute
Portland, OR 11.2004 - 04.2006
High School Diploma -
Mark Morris High School
Longview 06.1995 - 06.1999
Skills
Certification
CPR certified through American Heart Association
Timeline
RN- Home Health
United Health Group, Optum
04.2023 - Current
RN- Urology
Kaiser Permanente
03.2022 - 03.2024
Associate of Science - Registered Nursing
Sumner College
01.2019 - 09.2021
LPN- Urology
Kaiser Permanente
08.2015 - 03.2022
Certificate of Nursing - Licensed Practical Nursing
Sumner College
02.2014 - 05.2015
Medical Assistant
PeaceHealth St. John Medical Center
02.2010 - 07.2013
Medical Assistant
Child and Adolescent Clinic
07.2006 - 02.2010
Certificate - Medical Assisting
Concorde Career Institute
11.2004 - 04.2006
High School Diploma -
Mark Morris High School
06.1995 - 06.1999