Overview
Work History
Timeline
Generic

LaCrisha Gibson

Dayton,OH

Overview

5
5
years of professional experience

Work History

Case Manager Specialist

Montgomery County Public Health WIC
08.2023 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Customer Service Representative

Lowes
01.2020 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Punch Press Operator

Hematite
11.2019 - 01.2022
  • Supported inventory management efforts by accurately tracking material usage and communicating with supervisors regarding any discrepancies or shortages.
  • Restocked workstations with supplies to prevent work delays.
  • Logged, trafficked, and updated projects in job management software.
  • Adhered to company and OSHA safety procedures.

Timeline

Case Manager Specialist

Montgomery County Public Health WIC
08.2023 - Current

Customer Service Representative

Lowes
01.2020 - Current

Punch Press Operator

Hematite
11.2019 - 01.2022
LaCrisha Gibson