Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacrisia Reese-Parker

Pineville,LA

Summary

Dynamic sales professional with a proven track record at Target, excelling in customer service and team leadership. Skilled in cash handling and building rapport, I effectively resolved customer complaints, enhancing satisfaction and brand loyalty. My strong work ethic and problem-solving abilities drive team performance and operational excellence.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

30
30
years of professional experience

Work History

Sales Associate

Catos Clothing
06.2015 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Performed cash, card, and check transactions to complete customer purchases.

Shift Leader

Walgeens
06.2005 - 11.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Created and managed project plans, timelines and budgets.

Shift Lead Manager

Target
05.1995 - 05.2005
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Led by example, demonstrating strong work ethic and commitment to excellence.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Managed staff hiring, training and supervision.
  • Set overall vision and provided team leadership.
  • Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.

Education

Tiago
Pineville, LA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Building rapport
  • Brand promotion
  • Sales trends

Timeline

Sales Associate

Catos Clothing
06.2015 - Current

Shift Leader

Walgeens
06.2005 - 11.2024

Shift Lead Manager

Target
05.1995 - 05.2005

Tiago

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