Summary
Overview
Work History
Education
Timeline
Generic

Lacshauna Finch

Midway,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly communicative professional with a working knowledge of the rules and regulations affecting licensed facilities. Looking to take on a challenging role.

Overview

30
30
years of professional experience

Work History

Health Services and Facilities Consultant

Agency For Health Care Administration
06.2010 - Current

Process licensure applications and certification materials, including correspondence to providers and instructions to clerical staff to ensure proper handling at the direction of the unit supervisor and in accordance with agency, state, and federal procedural guidelines with with accuracy and within timeframes.

Pends files to ensure meeting of timeframes. Maintains and reviews data for certification kits to ensure tracking workflow. Complete reports and tracking assignments as necessary in the assigned timeframes. Maintains license and certification databases t ensure accurate information is available for the Nursing Home Watch List.

Provides certification information to the public and policy procedural information to the public and field offices including interpretations of state and federal rules and regulations.

Reviews certification and licensure materials received from field offices and coordinates with field office staff to ensure that materials are accurate.

Participates in meetings, workshops, Informal Dispute Resolutions and training sessions and represents the Agency in meetings and with provider groups.

Participates in professional development activities and job related training and educational courses. Works as a team to identify problem areas in policies and procedures that impact providers, consumers and agency staff and recommends alternatives.

Human Services Program Specialist

Agency For Health Care Administration
08.2006 - 06.2010

Review licensure and certification materials for completeness.

Track licensure process for Intermediate Care Facilities. Process all federal bed change requests for long-term care facilities.

Maintain data regarding certification and licensure in the appropriate databases.

Coordinate with Area Office in regards t timely and accurate data.

Assist professional staff in meeting timely deadlines for submission of state and federal information relating to facility certification.

Produce statistical reports as required/requested.

Monitor quality assurance reports weekly/monthly.

Regulatory Specialist II

Agency For Health Care Administration
01.2005 - 08.2006

Keyed in certification kits into the Aspen System for Nursing Homes and Intermediate Care Facilities.

Reviewed and issued licensure for Intermediate Care Facilities.

Processed federal bed changes for Nursing Homes

Generated reports out of the federal system


Administrative Secretary

Agency For Health Care Administration
08.2004 - 01.2005

Compiled and researched information to generate hospital reports

Collect monies for licensure fees, maintained office supplies, processed incoming and outgoing mail, maintained office budget and travel, prepared refund requests, maintained and organized files for facility application and licensure, maintained tracking system, reviewed and ensured correct database entries supporting licensed facilities, key in facilities licensure and certification kits.

Purged and archived licensure files

Communicate with consumers regarding facility status

Answered multi-line phone system

Processed all personnel actions

Provided assistance to other staff


Computer Operator

Agency For Health Care Administration
09.1998 - 08.2004

Researched background information to determine consumers eligibility for employment in a healthcare facility

Conducted fact-finding abuse, FDLE information for perspective employees

Collected monies for background screening fees

Prepared refund requests

Reviewed and ensured correct database entries of background screening results

Communicated with employers regarding employees background status

Processed incoming and outgoing mail

Maintained office supplies

Provided assistance to other staff

Administrative Secretary

Agency For Health Care Administration
01.1997 - 09.1998

Compiled and researched information to generate nursing home "Watch List"

Collected monies for licensure fees and fines

Maintained office supplies

Generated monthly reports of the unit expense accounts

Prepared refund requests

Maintained and organized files for facility application and licensure

Reviewed and ensured correct database entries supporting licensed facilities

Communicated with consumer and providers regarding facility status

Maintained facility files

Purged and archived files

Answered multi-line phone system

Set-up appointments for consumers to review files

Senior Clerk

Agency For Health Care Administration
04.1994 - 01.1997

Maintained and organized files for facility application and licensure

Reviewed and ensured correct database entries supporting licensed facilities

Scheduled and maintained appointment books for visitors reviewing files

Communicated with consumers regarding facility status

Provided assistance to other staff

Administrative Secretary (OPS)

Agency For Health Care Administration
02.1994 - 04.1994

Purged and archived licensure files

Education

University of West Alabama
Livingston, AL

Timeline

Health Services and Facilities Consultant

Agency For Health Care Administration
06.2010 - Current

Human Services Program Specialist

Agency For Health Care Administration
08.2006 - 06.2010

Regulatory Specialist II

Agency For Health Care Administration
01.2005 - 08.2006

Administrative Secretary

Agency For Health Care Administration
08.2004 - 01.2005

Computer Operator

Agency For Health Care Administration
09.1998 - 08.2004

Administrative Secretary

Agency For Health Care Administration
01.1997 - 09.1998

Senior Clerk

Agency For Health Care Administration
04.1994 - 01.1997

Administrative Secretary (OPS)

Agency For Health Care Administration
02.1994 - 04.1994

University of West Alabama
Lacshauna Finch