Lacy Croxton

• Machined parts for companies such as Tyson and Deines Nitz Solutions utilizing manual lathes.

Set candidates up for drug testing and physicals at their local clinics using Escreen.

● Make courtesy calls to the candidate and explain the steps to take for testing.

● Schedule reasonable suspicion and post-accident testing when requested by the client and delivering the results in a timely fashion.

● Run the necessary background packages through Sterling, for each client that requires them as part of their hiring process.

● Collecting ID’s and completing section 2 of candidate’s I-9 through the I-9 service portal.

● Ensure client pre-employment requirements, polices and documents regarding onboarding are kept current/valid with compliance departments.

● Update the candidate tracker (ACT) with contractor data until candidate is cleared to start.

• Tracked payroll for over 200 employees. Paying close attention to accuracy to keep the cost down for the company, and have no on demand checks needed.

• Managed front desk operations, ensuring efficient customer service and smooth office flow.
• Assisted in scheduling appointments, coordinating meeting rooms, and maintaining calendars.
• Developed filing systems to enhance organization of documents and improve retrieval processes.
• Responded to inquiries via phone and email, providing accurate information promptly.
• Maintained inventory of office supplies, ordering as necessary to ensure availability.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times.
• Managed incoming phone calls, directing them appropriately to maintain professionalism and efficiency.
• Reduced waiting times for guests by efficiently managing appointments and scheduling.
• Collaborated with team members on special projects within the office.

• Set candidates up for drug testing and physicals at their local clinics using Escreen.
• Make courtesy calls to the candidate and explain the steps to take for testing.
• Schedule reasonable suspicion and post-accident testing when requested by the client and delivering the results in a timely fashion.
• Run the necessary background packages through Sterling, for each client that requires them as part of their hiring process.
• Collecting ID’s and completing section 2 of candidate’s I-9 through the I-9 service portal.
• Ensure client pre-employment requirements, policies and documents regarding onboarding are kept current/valid with compliance departments.
• We are graded on the timeliness with our candidate paperwork, drug tests, physicals, backgrounds, I-9’s and submitting their preemployment folders to the auditor. Bloomington, IL office has maintained a 99.75% accuracy for the year.
• Update the candidate tracker (ACT) with contractor data until candidate is cleared to start.
• Place office orders and distribute mail and packages to the correct departments.

• Company Overview: (Contract position during COVID)
• Collect sign in sheets from a specific day of testing to enter in system.
• Enter in all data collected from COVID patients that received Rapid Antibody, PCR, or Rapid Nasal.
• Make calls to patients with missing information on their forms, such as social security card or insurance information.
• Coding patient’s insurance, to ensure that billing is accurate.
• Filing by date and month that patient received their COVID test.

• Updated LTL Driver CDL’s as well as their Medical Cards in the system daily to remain updated.
• Reached out to multiple Managers at 16 different terminals to keep updated copies of both documents in each employee file for all drivers.
• Formulated a list of drivers who will have expiring documents each month to maintain compliance.
• Sent out letters to each driver whose medical card would be expiring the following month.
• Processed current driver MVR’s (Motor Vehicle Records) to maintain the ultimate level of safety by keeping the most up to date driving record to show zero discretions since being hired.
• Set drivers up in Certedrive to maintain data integrity of documents.
• Informed the DMV of their updated medical cards to remain compliant with the state.
• Scheduled driver’s appointments to update their medical cards when expiring for East Moline terminal.
• Maintained all medical cards and CDL copies in qualification folders.
• Sent drivers and Terminal Managers random drug/alcohol test notification letters at the start of each quarter to streamline the process.
• Created a system for filing random drug test results: received drug test results and matched them with the Chain of Custody, then sent Chain of Custody of results not posted by DSI and finally updated random drug test book for each quarter.
• Also, sent reminders to Terminal Managers for employees who have not completed a random drug test each quarter in order to remain compliant.
• Recruited and hired Bargaining Employees (Union).
• Reviewed resumes online and sent qualified candidates to Terminal Managers at each of the 16 locations.
• Processed 8-10 pre-employment background checks and drug tests weekly for all new hires using HireRight. Success Rate: 80%
• Also, performed a deep dive into each candidate’s driving record using the Pre-Employment Screening Program (PSP) to ensure each driver hired has handled the road with utmost safety. Reported specific details of accidents to insurance adjusters and thoroughly investigated each accident to ensure where the liability fell. Often times, found said workers compensation claim was false which resulted in cost savings for the company.
• Created a system to update Terminal Managers daily with results of background checks, drug tests and job specific test results.
• Handled all logistics for new hire employee training classes and hotel stay in Chicago for classes of 4-6 new hires on a weekly basis.
• Almost 100% success rate for training class completion.
• Entered employee information in the designated areas in Standard Forwarding and DHL’s system.
• Completed New Hire Orientation and New Hire Paperwork for each new employee.
• Reviewed to ensure compliance, then made copies and forwarded to the Head of HR & Payroll along with proper employee documentation.
• Tracked all terminal approvals of candidates eligible for rehire using Excel spreadsheets to refer to when necessary.
• Reminded Terminal Managers to perform first 60 day reviews and explained their benefits were now available if probationary time was satisfactory.
• Filled out certified slips and sent letters in a timely manner to Union Representatives regarding warnings about poor performance, tardiness, negligence of safety, not conducting their bid, etc.
• Then followed up by emailing the letter to the Terminal Manager with the certified numbers attached.
• Ordered all supplies for all 16 terminal locations after approval was given from the managers. All items were requested via email then mailed out including: physical time cards, MVR’s, placards (HAZMAT), time clock ink cartridges, sign in and out sheets, hazmat stickers, etc.
• Took inventory in the supply closet to make sure these items we need daily are on hand at all times and put away all items as they came in.
• Formulated a range of electronic PRO’s and sent to customers that requested them with Mode 7 to track freight coming and going.

• Filed paperwork
• Assisted with payroll.
• Assisted with billing.
• Answered incoming calls.

• Company Overview: (Through Aerotek Staffing)
• Excellent at multitasking while dispatching shipments, answering main line phone calls and transferring to correct persons, as well as directing truck drivers on where to drop shipments.
• Developed exceptional organization skills when handling all the filing of multiple receipts of purchase orders we received throughout the day.
• Efficient in ordering all the supplies for the office and parts for the machinery in the warehouse.
• In charge of billing and used the Reqnet program to record and make payments to all the businesses that serviced the company.
• Trained new staff and taught how to perform procedures and standards so they are equipped with the necessary knowledge to perform duties the correct way without error.
• Managed all the new hire paperwork for employees and set appointments for interviews.
• Drove a truck throughout a warehouse and stopped at six different stops to communicate with the warehouse workers.
• Good time management skills to be able to make it to each site on time for the other workers.
• Always participated in all safety requirements to ensure a quality work environment.