Job Search Status
Open to workDesired Job Title
Management ConsultantEmployee Relations ManagerEmployee TrainerWork Type
Contract WorkConsultingPart TimeLocation Preference
HybridLocation: Greensboro, NC
Open to relocation: Yes
Open To Work
Lacy DeBerry
CEO
Greensboro,NC
Work Preference
Summary
Seasoned senior management professional with 25+ years of experience providing human resources, employee relations, staff development, and educational services. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Diversity, Equity and Inclusion
City of Toledo
Toledo
04.2022 - 01.2024
- Leading dynamic program to serve organizations in the community
- Conducted a work culture where diversity goals were developed and achieved
- Supervised 4 managers for operations in four divisions
- Fiscally responsible for $1,000,000 budget annually
- Introduced software for contract and compliance and incident management tracking
- Represented organizational objectives at community events
- Coordinated services with unions, employee groups, departments, etc
- Developed strategic plans in collaboration with disparity study results
- Collaborated with HR and other departments to conduct studies and complete investigations.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Monitored and coordinated workflows to optimize resources.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Employee Relations Consultant II
City of Greensboro
Greensboro
10.2007 - 03.2022
- Develop strategies that address both internal and external challenges that are likely to adversely affect City of Greensboro ability to achieve the goals and objectives
- Provide leadership development training that is consistent with the leadership principles and values needed to establish and maintain a positive employee relations climate
- Develop and install structural systems (e.g
- Standardized policies and procedures, accountability processes, dispute resolution, employee surveys and other feedback mechanisms) that support a productive and positive work environment
- Provide timely counsel to site leadership on communications and systems management
- Provide on-site support to any site experiencing employee relations issues, including but not limited to union issues, management support
- Provide counsel on hourly compensation, benefits, policies and working conditions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Facilitated conflict resolution between employees and management to foster positive workplace relationships.
- Developed and implemented employee engagement initiatives to enhance morale and retention.
Employee Relations Manager
North Carolina A&T State University
Greensboro
09.2005 - 09.2007
- Promoted a work culture that aligns with the University's mission, vision, and core values
- Assisted all university employees with performance and staffing concerns, conflicts in the workplace, and the creation and enhancement of a productive work environment
- Encouraged and strengthened communication between employees and management at all levels, offering confidential consultation to both employees and University management, and workplace interventions
- Upheld and safeguarded the proper application of all regulatory requirements and University policies, establish and heighten mutual trust and acceptance within the campus community, and provide fair, reliable, compliant and effective solutions in a timely fashion
- Conducted research on leadership and management training programs
- Directed investigation of EEOC claims and associate complaints and disputes
- Provided counseling to associates and management on HR policy and procedure interpretation
- Reviewed and made decisions regarding employee disciplinary actions
- Directed employee relations management for discrimination and harassment allegations.
- Leveraged team exercises, group discussions and videos to instruct participants.
- Developed comprehensive employee relations programs and initiatives to increase organizational engagement.
- Coordinated technical training and personal development classes for staff members.
- Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and harassment policies.
- Streamlined internal processes for handling employee complaints, expediting resolutions and increasing efficiency.
- Devised hiring and recruitment policies for 2000-employee company.
- Facilitated conflict resolution processes between employees and management to promote a positive workplace culture.
- Developed and implemented employee engagement initiatives to enhance job satisfaction and retention rates.
Staff Development Specialist
Winston-Salem State University
Winston-Salem
01.2002 - 09.2005
- Supported all aspects of training to include performing and administering training sessions and programs; administering ad hoc health and development programs, as well as employee orientation training
- Developed courses in conjunction with university Human Resources Director to support the education, training and development opportunities for faculty and staff
- Coordinated and scheduled training necessary to ensure that employees are proficient in the areas of compliance and development
- Represented staff concerns to the Administration as an Officer (President- Elect) for Staff Senate.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Collaborated with management to assess organizational needs and develop targeted training solutions.
- Evaluated employee performance and identified areas for improvement, leading to increased efficiency and job satisfaction.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Trained and mentored 350 new personnel hired to fulfill various roles.
- Conducted needs assessments to identify skill gaps and align development initiatives with institutional goals.
- Conducted regular workshops and seminars on various professional development topics, enhancing employee skill sets.
- Built and maintained professional relationships with vendors and suppliers.
Education
Bachelor of Science -
Winston-Salem State University
Winston-salem, NC05.1983
Skills
- Key Leadership role in organization as a Department Director
- Exhibits excellent group dynamics management, leadership and organizational skills
- Creative problem solver, recognized for getting most of out of limited resources
- Incomparable ability to prioritize and carry out multiple DEI projects and deadlines concurrently
- Proficient in administering corporate DEI initiatives, providing a broad level of decision making on contract and compliance, investigations of discrimination and harassment complaints, disability and gender equity and handling complex situations with professionalism and confidentiality
- Advanced management skills that include excellent customer service and teamwork skills, the ability to identify and resolve inquiries, draw sound conclusions, take effective actions, and an even temperament are required competencies to be successful in this role
- Verbal and written communication
- Training Management
- Goal Setting
- Team Leadership
- Budget Control
- Friendly, Positive Attitude
- Critical Thinking
- Conflict Resolution
- Dependable and Responsible
- Multitasking Abilities
- Organizational Skills
Education Certification
Master's Degree, Organizational Development, Bowling Green State University, Bowling Green, Ohio, 2025-05-01, Bachelor of Science Degree, Urban Affairs, Winston-Salem State University, Winston-Salem, NC, UNC School of Government-City and County Manager Program, 2020, National Forum for Black Public Administrators Executive Leadership Institute, 2013, Certified Workplace Big 5 Evaluation, Paradigm Personality, 2008, Adjunct Equal Employment Opportunity Institute Instructor, NC Office of Human Resources, 2006, Certified Mediator, NC Office of Human Resources, 2004
Recognitions Awards
- Order of the Long Leaf Pine (1980)
- Kentucky Colonel (2013)
Additional Work History
- Education Consultant, CenterPoint Human Services, Winston-Salem, NC, 1999-01-01, 2002-01-01
- HR Development Instructor, Forsyth Technical Community College, Winston-Salem, NC, 1996-01-01, 1999-01-01
- Program Manager/Adjunct Instructor, Winston-Salem State University, Winston-Salem, NC, 1995-01-01, 1996-01-01
- Senior Trainer/Facilitator, University of Louisville/USED, Louisville, KY, 1993-01-01, 1995-01-01
- Education Consultant, NC Department of Public Instruction, Raleigh, NC, 1991-01-01, 1993-01-01
- HR Training Specialist, NC Office of State Personnel, Raleigh, NC, 1989-01-01, 1991-01-01
- Program Consultant, New Hanover County Schools, Wilmington, NC, 1988-01-01, 1989-01-01
- Vocational Rehabilitation Counselor, NC DHHS/Div. of Voc. Rehabilitation, Butner, NC, 1983-01-01, 1988-01-01
Certification
- Workplace Big 5 Training - 2008
- Mediation-2004
- Adjunct EEOI Instructor-2006
Accomplishments
- Supervised team of 10 staff members.
- Graduated from City and County Government-UNC School of Government (2020)
- Graduated from Executive Leadership Institute-National Forum for Black Public Administrators (2013)
Timeline
Director of Diversity, Equity and Inclusion
City of Toledo
04.2022 - 01.2024
Employee Relations Consultant II
City of Greensboro
10.2007 - 03.2022
Employee Relations Manager
North Carolina A&T State University
09.2005 - 09.2007
Staff Development Specialist
Winston-Salem State University
01.2002 - 09.2005
Bachelor of Science -
Winston-Salem State University