Lacy Draper
Seattle,WA
Summary
Strategic Product Leader with proven expertise in end-to-end delivery and cross-functional collaboration. Translated complex user pain points into effective digital solutions, leading multiple teams through platform-wide transitions. Leverages technical knowledge and operational experience to develop products that enhance user retention and support business growth.
Overview
6
6
years of professional experience
Work History
Software Engineer
Smartsheet
Seattle, Washington
02.2022 - 11.2025
- Led delivery lifecycle of Default View Preferences initiative, enhancing user personalization and accessibility to improve long-term retention and platform stickiness.
- Optimized cross-team workflows by leading 5 product teams through a platform transition that removed inter-departmental dependencies, enabling faster, more autonomous feature launches.
- Spearheaded redesign of Nested Sharing Modal, aligning Engineering, Design, and Product teams to deliver solution one month early.
- Evaluated technical tradeoffs against user impact and revenue goals in roadmap planning, ensuring focus on high-ROI initiatives during organizational restructuring.
- Implemented a new quality-first framework that reduced post-release issues by 13%, directly improving the customer experience and reducing support overhead.
Software Engineering Intern
AWS, Amazon Web Services
Seattle, Washington
08.2021 - 02.2022
- Led full product lifecycle of internal CLI tool, from problem discovery to deployment within 10-week sprint.
- Facilitated user discovery sessions with internal operations teams to identify friction points, translating qualitative feedback into prioritized technical roadmap.
- Delivered measurable operational impact by automating a manual workflow, resulting in an 82% increase in process efficiency.
Operations Manager
Creative Art Works
New York, NY
12.2019 - 03.2020
- Optimized resource allocation and logistics roadmaps to ensure 100% on-time delivery of materials and staffing across a diverse project portfolio.
- Scaled program operations across 15 concurrent sites by standardizing delivery frameworks and enhancing cross-team communication, resulting in improved operational efficiency.
- Managed complex stakeholder relationships as primary interface between community partners, teaching artists, and executive leadership, fostering collaboration and alignment.
- Iterated program design based on performance data and feedback, driving improvements in instructional consistency and engagement.
Education
Some College (No Degree) - Software Product Management
University of Washington
Seattle, WASome College (No Degree) - Software Engineering
Ada Developers Academy
Seattle, WASkills
- Agile Delivery
- Data-Driven Prioritization
- User Research
- Product Lifecycle Management
- Cross-functional Team Leadership
- Stakeholder Alignment
Timeline
Software Engineer
Smartsheet
02.2022 - 11.2025
Software Engineering Intern
AWS, Amazon Web Services
08.2021 - 02.2022
Operations Manager
Creative Art Works
12.2019 - 03.2020
Some College (No Degree) - Software Product Management
University of Washington
Some College (No Degree) - Software Engineering
Ada Developers Academy