Lacy Fite
Elma,WA
Summary
Self-motivated "Jill of all traits" with years of experience in a wide range of categories. Responsible dedicated, ambitious and Driven. Greet problem-solving and multitasking abilities. Excellent working under pressure and adapting to new situations and challenges Highly-motivated and ready take on new challenges with a strong work ethic, adaptability, and exceptional interpersonal skills. Customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Yard Maintence
Bernadine knutz
Elma, WA
05.2022 - Current
- Maintained equipment by inspecting and performing simple repairs.
- Mowed lawns, weedeated, dug out and built walkways, planted trees, and stump removal.
- Weeded flower beds and removed weeds from sidewalks or driveways.
- Trimmed hedges and pruned trees to maintain their shape or size.
- Cleaned up debris from lawns, gardens, walkways, driveways, and other areas using a leaf blower or rake.
- Washed company vehicles and notified supervisor of vehicle damage, such as flat tires.
- Repaired fences by replacing broken boards or posts when needed.
- Organized storage area for tools and materials used in the yard work.
- Loaded and unloaded trucks with supplies and materials for various landscaping projects.
- Recycled leaves into compost piles that could be used later in the garden.
- Laid down bark chips around trees or other ornamental plants in the landscape.
- Installed edging along pathways or garden beds using shovels or trowels.
- Performed daily maintenance and repairs on yard equipment such as mowers, trimmers, blowers, and chainsaws.
- Monitored irrigation systems to ensure proper watering of plants and turfgrass areas.
- Built retaining walls out of stone blocks or bricks according to plans provided.
- Repaired and maintained items in shop and lubricated overhead garage door.
- Loaded material onto trucks and secured for transport.
- Loaded and emptied trailers and vehicles.
Drive-Thru Cashier
Burger king
Elma, WA
09.2020 - 11.2020
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Received payment from customers and made change as needed.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Verified that orders were accurate and complete before delivering them to customers.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Took orders, prepared foods and processed payments in full-service establishment.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted patrons, speaking clearly to take orders and give details about food items.
Assistant Deli Manager
ASTRO 76
Elma, WA
12.2017 - 06.2018
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Supervised deli staff, ensuring proper customer service and food safety practices were followed.
- Ensured that all food items were properly labeled according to local health department regulations.
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
- Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
- Reviewed customer surveys in order to assess satisfaction levels with services provided by the deli department.
- Managed budgets related to purchasing ingredients, supplies and equipment needed for running the deli section successfully.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Volunteered for night position to be responsible for closing. Which intaild of janitorial services. And closing.
Bander Operator and Paint Booth
Olympic Panel Products
Shelton, WA
12.2016 - 06.2017
- Followed company guidelines and OSHA regulations on use of protective gear and safe operation of work equipment.
- Maximized efficiency by disassembling and reassembling equipment for cleaning, preventive maintence, and repairs.
- Sorted out damaged items from completed orders for disposal or return shipment.
- Troubleshot mechanical problems with the banding machine using hand tools, gauges, meters or other diagnostic equipment.
- Labeled boxes according to customer requirements prior to packing them into cartons.
- Maintained accurate records of production output and downtime reports.
- Inspected finished products for correct tension and alignment of bands.
- Loaded coils of wire onto spools and threaded them through the banding machine.
- Worked closely with supervisors regarding production goals and objectives.
- Reported any defective items found during inspection process immediately.
- Utilized computer systems to enter data related to production runs and log any malfunctions with equipment.
- Took machines apart to clear jams and replace broken components.
- Started machines and moved controls to regulate tension on pressure rolls.
- Cut products to specific measures, carefully using cutting tools.
- Performed minor maintenance tasks such as changing filters and lubricating moving parts as needed.
- Ensured that the correct materials and products were used in painting process according to customer specifications.
- Maintained, monitored and operated paint booth equipment to ensure proper functioning.
- Operated airless sprayer systems to apply various types of finishes on components or parts.
- Applied paint using spray guns, brushes, rollers and sponges.
- Manually loaded items into paint booths while wearing protective gear including respirators and gloves.
- Followed strict environmental regulations regarding disposal of hazardous waste materials generated during painting operations.
- Performed and maintained high quality throughout all phases of painting operations.
- Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.
- Delivered work orders and clear instructions to painting team to prepare for each shift.
Custodian Supervisor
Byron Clear
Shelton, WA
11.2011 - 06.2014
- Held contract on my own.
- Souly responsible to clean and service 11-13 building a night. Including DNR, Fisheries dep., public safety building, medical centure, and learning facilities.
- Ensured the safe and efficient operation of custodial services in a large facility.
- Responded promptly to customer inquiries or complaints regarding custodial services.
- Monitored supply inventory levels and placed orders as needed.
- Tracked progress against goals established by organization's strategic plan.
- Assisted with interviewing, hiring, and evaluating personnel performance.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Education
Mary M Knight
Elma, WASkills
- Compassion and Empathy
- Adaptable
- Calm and level-headed under duress
- Customer Service
- Quick problem solver
- Responsible and Dependable
- Multitasking
- Facilities Maintenance
- Lawn Mowing and leaf blowing
- OSHA Compliance
- Basic Repairs
- Sanitization techniques
- Groundskeeping
- Pest Control
- Mechanical Troubleshooting
- Maintenance knowledge
- CPR Certification
Timeline
Yard Maintence
Bernadine knutz
05.2022 - Current
Drive-Thru Cashier
Burger king
09.2020 - 11.2020
Assistant Deli Manager
ASTRO 76
12.2017 - 06.2018
Bander Operator and Paint Booth
Olympic Panel Products
12.2016 - 06.2017
Custodian Supervisor
Byron Clear
11.2011 - 06.2014
Mary M Knight