Lacy Koko
Nanakuli ,HI
Summary
Sales Associate with expertise in inventory management, customer service, and training. Achieved consistent sales targets while fostering repeat business through exceptional service. Recognized for effective complaint resolution and stock replenishment in high-pressure environments. Demonstrated flexibility and integrity, contributing to a positive team dynamic and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
No'eau Designers
Kapolei, HI
03.2022 - Current
- Facilitated effective telephone communication to inform customers about store offerings and services.
- Greeted customers to identify needs and provide tailored assistance.
- Maintained cleanliness of store environment, ensuring organized displays and spotless floors.
- Restocked merchandise and organized displays to enhance product visibility.
- Collaborated with teammates on sales-processing tasks to achieve daily goals.
- Executed cashier duties, including payment processing and providing accurate change.
- Handled returns and exchanges per company policies, resolving customer issues professionally.
- Conducted regular inventories to monitor stock levels and support inventory management.
Education
High School Diploma -
Nanakuli High School
Nanakuli Hawaii05-2019
Skills
- Effective communication
- Conflict resolution
- Problem solving
- Time management
- Attention to detail
- Store maintenance
- Organizational skills
- Team collaboration
- Cleaning techniques
- Telephone etiquette
- Inventory management
- Continuous improvement
- Staff support
- Multitasking ability
- Adaptability
- Customer engagement strategies
- Safety and cleanliness standards
Affiliations
- Creating jewelry and leis.
- Creating local crafts
- Going on hikes
- Going to the beach
Accomplishments
- Highest sales in February 2025
- Perfect Attendance spring 2024
- Perfect Attendance Fall 2023
References
References available upon request.
Timeline
Sales Associate
No'eau Designers
03.2022 - Current
High School Diploma -
Nanakuli High School
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