Lacy Letts

I am currently a Walmart Fashion Associate my responsible is maintaining and organizing the clothing and accessories department. My key duties include:

• Assisting customers with locating and selecting apparel items
• Stocking shelves and displays with clothing, shoes, and accessories
• Keeping the fashion area clean, organized, and visually appealing
• Operating fitting rooms and handling returns
• Ensuring accurate pricing and product labeling

My role requires good customer service skills, attention to detail, and the ability to stand and move around for long periods

I was also Sam’s Club, Club Pickup Team Lead, My role was to oversee the team. I was responsible for fulfilling online orders for curbside pickup. My key responsibilities include:

• Supervising and coordinating team members who pick and stage orders
• Ensuring timely and accurate order fulfillment
• Managing inventory and addressing order issues
• Training and supporting associates
• Communicating with members to ensure a smooth pickup experience

My role required leadership skills, strong organization, attention to detail, and a focus on customer satisfaction.

I also was a Walmart Bakery/Deli Team Lead. My role was to oversee the daily operations of the bakery and deli departments. My key responsibilities include:

• Supervising and guiding bakery/deli associates
• Ensuring food safety, quality, and freshness standards are met
• Managing inventory, ordering supplies, and minimizing waste
• Setting up displays and ensuring proper product labeling
• Training new associates and scheduling shifts

My role required leadership, knowledge of food handling, and strong customer service and organizational skills.

I also was a Walmart Meat and Produce Team Lead. I managed daily operations in the meat and produce departments. My key responsibilities include:

• Leading and supporting associates in stocking, rotating, and displaying fresh products
• Ensuring food safety, quality, and freshness standards
• Managing inventory, ordering, and minimizing waste
• Training associates and scheduling shifts
• Maintaining cleanliness and compliance with company and health regulations

My role required leadership, attention to detail, and knowledge of perishable food handling.

I also was a Walmart Front End Team Lead. My role was to oversee the store’s checkout and customer service areas. My main duties include:

• Supervising cashiers and front-end associates, ensuring registers are staffed and customers are helped efficiently.
• Managing daily operations at the front end — handling returns, resolving customer issues, and maintaining cash controls.
• Training and coaching team members to provide good customer service and follow company policies.
• Monitoring performance and productivity, ensuring speed of checkout and accuracy.
• Coordinating with management on scheduling, sales goals, and store priorities.

In short, I was to ensure smooth transactions for the front-end team and makes sure customer have a positive experience.

I started as a Walmart Online Grocery Associate. I helpd fulfill customers’ online grocery orders. My main duties include:

• Picking and packing items from the store based on online orders, ensuring accuracy and quality.
• Maintaining freshness of perishable items and handling products safely.
• Organizing and staging orders for pickup or delivery.
• Interacting with customers during curbside pickup, providing friendly and efficient service.
• Keeping work areas clean and stocked to support smooth operations.

In short, I made sure customers receive the right groceries—fresh, accurate, and on time.

• Assisted with daily living activities, ensuring comfort and dignity for residents.
• Monitored vital signs and reported changes to nursing staff promptly.
• Maintained cleanliness and organization in patient care areas to promote safety.
• Collaborated with interdisciplinary teams to develop individualized care plans.
• Trained and mentored new staff on best practices in patient care techniques.
• Implemented infection control protocols, enhancing overall resident health outcomes.
• Advocated for residents' needs, fostering a supportive and compassionate environment.
• Led efforts to improve workflow efficiency in daily caregiving routines.
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Reduced patient stress levels through effective communication and active listening skills.
• Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.

• Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
• Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
• Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
• Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
• Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Facilitated personal hygiene management, feeding and ambulation.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Supported needs of many residents under long-term care.
• Transported patients between rooms and appointments or testing locations.
• Upheld infection control and prevention policies across different patient-facing areas.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Followed directions of licensed nurses to administer medications and treatments.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
• Trained and mentored new staff on best practices in patient care techniques.
• Collaborated with interdisciplinary teams to develop individualized care plans.
• Maintained cleanliness and organization in patient care areas to promote safety.
• Monitored vital signs and reported changes to nursing staff promptly.
• Assisted with daily living activities, ensuring comfort and dignity for residents.