Lacy Miner
Millbury,MA
Summary
Attentive and creative early childhood educator who is passionate about helping young children develop emotional, social, and educational skills. Practices engage in developmentally appropriate activities and experiences while providing nurturing environments conducive to learning. Promote physical, emotional, and social health to complement academic progress.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction, and driving positive outcomes.
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Holder & Manager
Cocos Tropical Ice
Auburn, MA
03.2025 - Current
- Captured customer information to maximize future clienteling opportunities.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Handled customer inquiries and complaints with professionalism and patience.
- Partnered with store leadership team to learn and understand management processes and reports.
- Inspected physical condition of store premises to identify any maintenance issues.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Provided feedback to management on customer needs and preferences to improve product offerings.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Mentored newly hired staff in upselling techniques to improve sales.
- Replenished merchandise displays throughout the store as needed.
- Trained, managed and motivated employees to promote professional skill development.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in general housekeeping to maintain store image.
- Collaborated with management to determine key tasks and delegate to staff members.
Preschool Teacher
Worcester Jewish Community Center
Worcester, MA
12.2022 - Current
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Engaged with children on individual basis to build positive, trusting relationships.
- Met with parents to discuss child behavior and academic progress.
- Administered assessments throughout the year to gauge student understanding of content material.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Adapted instructional methods based on individual student needs.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Monitored student progress to ensure cooperation and growth.
- Facilitated group play activities that encouraged collaboration among students.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Adapted instructional techniques according to student learning styles and progress.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Participated in workshops, trainings and conferences to improve educational skills.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Administered and documented results of student assessments.
- Implemented hands-on, play-based strategies for experiential learning.
- Attended professional development workshops to stay current on educational trends.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Encouraged critical thinking skills through problem solving activities.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Taught children foundational skills in colors, shapes and letters.
- Led story time sessions designed to promote literacy skills among young learners.
- Organized educational materials and resources to create an engaging learning environment.
- Provided individual attention to each student as needed during class time.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Read stories to children and taught painting, drawing, and crafts.
- Assisted in providing a safe and secure environment for children.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Incorporated music, art and theater into lesson planning.
- Integrated multicultural themes into instruction plans to foster respect for diversity among students.
- Developed professional relationships with parents, teachers, directors and therapists.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Developed lesson plans that incorporated creative teaching techniques.
- Observed children to record development.
- Attended professional development workshops to stay current on best practices for early childhood education.
- Completed day-to-day duties accurately and efficiently.
- Provided and learned educational activities, books, and knowledge regarding Jewish Holidays in the classroom.
Teacher
Bright Horizons Child Development Center
Worcester, MA
02.2020 - 12.2022
- Teaching and caring for large groups of children between the ages of 6 months - 5years of age
- Primary Base Center - Worcester,MA - Short Term Substitute Wayland, Marlborough, Natick
- Built and strengthened positive relationships, communication, and collaboration with the families, children, and staff to accommodate children's needs
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning at each level of .
- Utilized State and Center policies and procedures to guide day-to-day operations within the Covid-19 time period.
- Organized and led activities to promote physical, mental and social development.
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and promote good behaviors with positive reinforcement techniques .
- Created and implemented developmentally appropriate curriculum and lesson plans addressing learning styles, cultural, and developmental needs.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Assisted students with caring for personal hygiene requirements.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Maintained classroom reports and daily records of individual activities, behaviors, meals and naps.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Stuck to daily routines to help children feel comfortable and promote development.
- Established indoor and outdoor safe play environments for toddler-age children.
Student Teacher
Quinsigamond Community College Practicum
09.2020 - 05.2022
- Teaching and caring for large groups of children between the ages of 6 months - 5years of age
- Collaborate with families to accommodate children's needs
- Accepted constructive criticism and feedback with positivity in areas requiring improvement.
- Observed educators teaching various lessons, interacting with students and managing classrooms to gain insight and understanding of duties and responsibilities.
- Created lesson plans to incorporate mandated topics and include immersive activities for child driven engagement.
- Worked in non-classroom areas, including arrivals and departures protocols.
Youth Volleyball Coach
Dragons Volleyball Club
Worcester, MA
10.2019 - 06.2020
- Skills development for youth volleyball program both group and individual
- Responsible for training and practice planning, skills analysis and individualized teaching needs for developing mastery
- Direct interaction with program Director including scheduling
Sales Associate
Torrid
Millbury, MA
08.2019 - 03.2020
- Retail position with customer service, procedural tasks including customer purchases and telephone interaction, fiscal accountability
- Store organization, stocking, maintaining physical space presentation
- Direct Interaction with multi-level supervisors and management
Lifeguard/Water Safety/Swim Instructor/Coach
YWCA
Worcester, MA
12.2016 - 05.2019
- Teaching individual, small group, and large group general swimming skills ages infant to adult
- Synchronized Swimming Coach for Novice Team including coaching, scheduling, parent/child interaction, task analysis,
- Lifeguard (expired certification)
Education
Associate in Arts Degree - Early Childhood Education
Quinsigamond Community College
Worcester, MA05.2022
High School Graduate - General Studies
Millbury Jr/Sr Memorial High School
Millbury06.2019
Skills
- Verbal and Written Communication
- Lesson Planning
- Collaborative and Team-Oriented
- Encouraging Participation and Inclusivity
- Teaching Method Adaptations
- Social Skills Development
- Imaginative Play Promotion
- Customer service
- Inventory management
- Cash handling
- Team supervision
- Opening procedures
- Closing procedures
- Safety regulations
- Customer relationship management
- Problem solving
- Communication skills
- Time management
- Customer service management
- Workplace safety
- Child development
- Behavior assessment
- Parental communication
- Activity planning
- Conflict resolution
- Positive reinforcement
- Creative instruction
- Safety protocols
- Student engagement
- Professional development
- Observational skills
- Excellent classroom management
- Behavior management
- Inclusive lesson adaptation
- Development observation
- Parent communication
- Certified in early childhood education
- Early childhood education
- Play-based learning approaches
- Child safety procedures
- Storytelling techniques
- Empathy and compassion
- Classroom organization
- Effective listening
- Creative lesson planning
Certification
- DEEC Certified Infant/Toddler Teacher - May 2021
- DEEC Certified Preschool Teacher -May 2021
- DEEC Lead Teacher Preschool- Eligible
References
References available upon request.
Timeline
Key Holder & Manager
Cocos Tropical Ice
03.2025 - Current
Preschool Teacher
Worcester Jewish Community Center
12.2022 - Current
Student Teacher
Quinsigamond Community College Practicum
09.2020 - 05.2022
Teacher
Bright Horizons Child Development Center
02.2020 - 12.2022
Youth Volleyball Coach
Dragons Volleyball Club
10.2019 - 06.2020
Sales Associate
Torrid
08.2019 - 03.2020
Lifeguard/Water Safety/Swim Instructor/Coach
YWCA
12.2016 - 05.2019
Associate in Arts Degree - Early Childhood Education
Quinsigamond Community College
High School Graduate - General Studies
Millbury Jr/Sr Memorial High School
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