Summary
Work History
Education
Skills
Timeline
Generic

Lacy Nail

Mexico,Missouri

Summary

I have worked in customer service for a very long time. I love the feeling of knowing that I was able to help someone. You never know what that person is going through in that moment. I want to be that one that can brighten up someones day.

Work History

Customer Service Cashier

Fastlane
01 2025 - Current

I greet the customers as they enter into the facility so that they know that im that I am present. I assist the customer with whatever it may be. For example: Needing help on finding something and getting them taken care of in a timely manner so that they can get back on the road.

Machine Operator/Assembler

Spartan Light Metal Products
02 2015 - 05 2023

I machined car parts. I also assembled and inspected thet parts as well. The last three years while I was there I was an inventory specialist. I counted our inventory so that we would know how much we had on hand

Customer Service Representative

ARISE
01 2022 - 09 2024

This was a work from job company were they have mulitple clients that ypu can work for. I was given thee . opportunity to work for Dicks Sporting Goods, Modive Care and Cadillac Roadside Assistance. With Dicks Sporting Goods. I assisted the customers with whatever they needed help with on an order or just a question in general. With Modive Care. I would help the patient set up medical transportation to and from appointments. With Cadillac Roadside. I would assist the customer with getting them taken care of and making sure that they are safe.

Customer Service Representative

Brookstone
01 2007 - 01 2015

I started off in the returns department. Checking to see what product needed to go back to the vender for defects or what was able to be put back into inventory. Then I was sent to go work up in the call center. I assited with processing orders for customers. Checking the status of the order and setting up returns.

Restaurant Team Member

McDonalds
08 2000 - 09 2006

I started off being a regular team mate. Roughly a year later I was made a crew trainer. For the other 5 years I was promoted to a shift manager.

Education

High-school Diploma -

Woodlawn Christian Academy
08.2003

Skills

Customer Service has always been my srong point I enjoy it very much It is my passion I love making sure that customers are taken care of and making them feel good

Timeline

Customer Service Cashier

Fastlane
01 2025 - Current

Machine Operator/Assembler

Spartan Light Metal Products
02 2015 - 05 2023

Customer Service Representative

ARISE
01 2022 - 09 2024

Customer Service Representative

Brookstone
01 2007 - 01 2015

Restaurant Team Member

McDonalds
08 2000 - 09 2006

High-school Diploma -

Woodlawn Christian Academy
Lacy Nail