Lacy Pendergraft
Jenks,USA
Summary
Dedicated Charge nursing professional with focus on patient care and team leadership. Strong skills in clinical decision-making, patient assessment, and care planning. Known for effective communication, adaptability, and teamwork. Dependable in high-pressure environments with commitment to achieving optimal patient outcomes.
Experienced with coordinating patient flow to ensure efficient hospital operations. Utilizes strong communication and organizational skills to facilitate smooth patient transitions and minimize wait times. Knowledge of managing dynamic environments and collaborating with healthcare teams to meet changing needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Charge Nurse/Patient Flow Coordinator
Saint Francis Health System
12.2018 - Current
- Coordinated patient admissions and discharges to optimize workflow efficiency.
- Collaborated with clinical staff to ensure accurate patient information and seamless communication.
- Implemented process improvements that streamlined patient flow and reduced bottlenecks.
- Reduced wait times for patients by implementing effective flow strategies and prioritizing urgent cases.
- Supervised emergency department staff to ensure optimal patient care and efficient workflow.
- Mentored new nurses, fostering skill development and promoting adherence to best practices.
- Managed crisis situations calmly, providing direction to staff for effective resolution of critical incidents.
- Acted as a liaison between ER nursing staff and other hospital departments, facilitating clear communication channels to ensure seamless care transitions.
Charge Nurse, Progressive Care Unit
Saint John Health System
06.2010 - 11.2018
- Coordinated patient admissions, discharges, and transfers to streamline hospital operations.
- Led daily rounds, assessing patient conditions and adjusting care plans as needed.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Supervised nursing staff to ensure high-quality patient care and adherence to safety protocols.
Tutor
University of Oklahoma
10.2009 - 05.2010
- Provide tutoring services for students deemed midterm deficient.
- Facilitated group study sessions, promoting collaboration and peer learning among students.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Education
High School Diploma -
Prue High School
Prue, Oklahoma05.2002
Associate Of Arts - undefined
Tulsa Community College
Tulsa, Oklahoma12.2007
Bachelors of Science in Nursing -
OU College of Nursing
Tulsa, Oklahoma05.2010
Skills
- Clinical leadership
- Care coordination
- Team leadership
- Decision-making
- Staff management
- Patient management
- Patient care coordination
- Patient flow management
Certification
- ACLS
- PALS
- TNCC
- ENPC
- BLS for Healthcare Providers
- RN Licensed in the state of Oklahoma
Timeline
Charge Nurse/Patient Flow Coordinator
Saint Francis Health System
12.2018 - Current
Charge Nurse, Progressive Care Unit
Saint John Health System
06.2010 - 11.2018
Tutor
University of Oklahoma
10.2009 - 05.2010
Associate Of Arts - undefined
Tulsa Community College
High School Diploma -
Prue High School
Bachelors of Science in Nursing -
OU College of Nursing
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