Lacy Threloff
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
Communications Assistant
VENTURA MISSIONARY CHURCH
11.2021 - Current
- Assist Communications Director with duties and projects related to social media/website, communications for the church /events, create slides/graphics for Sunday morning services, and varied administrative tasks
- Support the development of marketing materials, ensuring consistency in messaging and tone across platforms.
- Collect and maintain data for metrics across multiple ministries.
- Provide administrative support to senior communications staff, ensuring smooth project management and execution.
- Proofread corporate materials before publication or distribution, maintaining quality standards and brand consistency.
Crew Member
TRADER JOES
09.2018 - 11.2021
- Maintained knowledge of all products, provide a positive experience for all guests, and model Trader Joes core values to customers and crew members.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Teacher's Aide
VENTURA MISSIONARY PRESCHOOL
08.2017 - 06.2020
- Provided a joyful, loving and nurturing environment for all students, while building trusting relationships with families
- Maintained a working knowledge of policies and procedures and work within compliance of licensing agreements, including maintaining current certifications in First Aid and CPR.
Barista
SIMONE'S COFFEE
03.2011 - 09.2012
Assistant Manager
STARBUCKS
07.2009 - 03.2011
- Responsible for day to day operations including scheduling, delegating tasks, opening and closing procedures.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Associate HR Consultant
WELLPOINT, INC
08.2005 - 06.2008
- Provided administrative support to HR Director and four HR Managers which included correspondence via phone and email, responding to confidential information, calendaring of appointments/events, preparing agendas and presentations, making travel arrangements, managing multi-line phone
- Managed an average of 50 open Workers' Compensation claims, including reporting claims in accordance with state laws, coordinating benefits with Leave of Absence department and insurance adjusters.
Assistant Manager
SEATTLE'S BEST COFFEE
01.1997 - 01.2005
Education
Bachelor of Arts in Sociology -
CALIFORNIA STATE UNIVERSITY
Fullerton, CA06.2005
Skills
- Proficient in MS Word, Outlook, Publisher, Powerpoint, Google Suite, Mailchimp
- Knowledge in Adobe Photoshop, Canva
- Proofreading
- Web Content Management
- Event Planning
- Schedule Coordination
- Email Blasts
- File Maintenance
- Exit Interviews
- Problem Solving
- Attention to Detail
Timeline
Communications Assistant
VENTURA MISSIONARY CHURCH
11.2021 - Current
Crew Member
TRADER JOES
09.2018 - 11.2021
Teacher's Aide
VENTURA MISSIONARY PRESCHOOL
08.2017 - 06.2020
Barista
SIMONE'S COFFEE
03.2011 - 09.2012
Assistant Manager
STARBUCKS
07.2009 - 03.2011
Associate HR Consultant
WELLPOINT, INC
08.2005 - 06.2008
Assistant Manager
SEATTLE'S BEST COFFEE
01.1997 - 01.2005
Bachelor of Arts in Sociology -
CALIFORNIA STATE UNIVERSITY