Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lacy  Tyler

Lacy Tyler

Delivery Driver
Montgomery,TX

Summary

Skilled Kitchen Prep Cook with experience in food preparation and kitchen management. Efficient at multitasking in high-pressure environments, improving workflow processes, and maintaining cleanliness standards. Familiar with various cooking techniques, ingredient sourcing, and recipe development. Previous work resulted in improved kitchen efficiency and increased customer satisfaction.

Overview

13
13
years of professional experience

Work History

Kitchen Prep Cook

Popeyes Louisiana Kitchen Inc.
Montgomery
11.2024 - 04.2025
  • Organized workstations with appropriate supplies tools and equipment for efficient workflow.
  • Assisted in training new cooks on standard operating procedures safety protocols equipment usage dish preparation methods.
  • Monitored temperatures of the premade sides, made the sandwiches, wash dishes, also I was on the register as well

Head Waiter

Bobby's bar and grill
Montgomery
05.2016 - 08.2018
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Assigned serving staff to specific stations throughout the restaurant.
  • Adhered to cash handling policies when accepting payments from customers.
  • Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
  • Provided assistance in resolving customer complaints in a professional manner.
  • Verified that all items ordered were delivered correctly to each table.
  • Maintained an accurate record of all orders taken by waitstaff.
  • Inspected dishes before they were served for presentation and temperature accuracy.
  • Supervised busboys to ensure proper cleaning of tables between guests.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Built relationships with regular customers through personalized service.
  • Verified that all dishes served met quality standards established by the restaurant's management team.
  • Greeted customers and escorted them to their tables.
  • Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
  • Greeted guests upon arrival and escorted them to their tables.
  • Prepared seating charts for large parties.
  • Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
  • Enforced health and safety regulations in the restaurant dining area.
  • Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
  • Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
  • Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Monitored wait staff performance and provided feedback when necessary.
  • Trained new waiters on food service procedures and customer service standards.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Increased product sales by designing new menus and training employees on salesmanship.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Provided exceptional service to high volume of daily customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Responded to ad hoc cleaning duties at end of shift.
  • Served food and beverages to patrons and confirmed complete orders.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Set up tables in between patrons to reduce wait times.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Presented menus and answered questions regarding items.
  • Informed customers of daily specials and signature menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Filled condiments and napkin containers during slack periods.
  • Stocked service areas with supplies during slow periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Prepared checks, itemizing total meal costs and taxes.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Main Janitor

Canrig
Magnolia
06.2012 - 03.2013

I was the main janitor that worked during the day shift and my responsibilities were

All 45 toilets, lunch room, conference room, main office building, and cubicles.

Education

GED -

Magnolia High School
Magnolia, TX
03-2012

Skills

  • Food preparation
  • Kitchen organization
  • Temperature monitoring
  • Safety protocols
  • Cooking techniques
  • Inventory management
  • Customer service
  • Team collaboration
  • Employee training
  • Time management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Task prioritization
  • Quality control
  • Sanitation procedures
  • Measuring ingredients
  • Cross-contamination prevention
  • Dish garnishing
  • Recipe execution
  • Food presentation
  • Organization
  • Cleanliness
  • Portion control
  • Food storage
  • Knife skills
  • Temperature control
  • Food allergy awareness
  • Menu planning
  • Ingredient preparation
  • Dish preparation
  • Menu memorization
  • Efficient multitasking
  • Quick-learning
  • Dependable and reliable
  • Special diet accommodation
  • Ingredient inspection
  • Sauteing techniques
  • Active listener
  • Baking techniques
  • Recipes and menu planning
  • Cooking equipment setup
  • Food spoilage prevention
  • Menu understanding
  • Teamwork and collaboration
  • Food processing
  • Food plating
  • Flexible schedule
  • Sanitation practices
  • Food cost control
  • Vegetable washing
  • Recipe adherence
  • Cleaning and organization
  • Cutting techniques
  • Food inspection
  • Taste testing
  • Knife safety
  • Equipment sanitation
  • Food safety oversight
  • Highly motivated
  • Cutting and slicing techniques
  • Recipe development
  • Measurements and weights
  • Basic cooking techniques
  • Order delivery practices
  • Herb and spice pairing
  • Performance improvement
  • Seasoning techniques
  • Meat cutting
  • Stock management
  • Kitchen operations
  • Kitchen equipment operation
  • Recipe preparation
  • Proper portioning
  • Punctual and honest
  • Following instructions
  • Food pairing

Accomplishments

  • I have my customer service certification and Business information management certificate.

Timeline

Kitchen Prep Cook

Popeyes Louisiana Kitchen Inc.
11.2024 - 04.2025

Head Waiter

Bobby's bar and grill
05.2016 - 08.2018

Main Janitor

Canrig
06.2012 - 03.2013

GED -

Magnolia High School