Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacy Young

Purvis,MS

Summary

Collaborative worker with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Office Manager

Adela, Inc
09.2018 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.

Operations Manager

Network Services Inc.
01.2005 - 08.2018
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Communicated with customers and team members to solve problems.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and managed new accounts clerk and Cashier(s).
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.

Education

Associate of Science - Computer Networking

Copiah Lincoln Community College
Wesson, MS
05.2004

High School Diploma -

Brookhaven High School
Brookhaven, MS
05.2001

Skills

  • Updating Client Data
  • Mail Handling
  • QuickBooks Proficiency
  • Maintaining Confidentiality
  • Performance Improvement
  • Excellent Communication Skills
  • Proofreading
  • Document Scanning
  • Email Communication
  • Postage Meter
  • Employee Management
  • Office Administration
  • Filing
  • Sorting and Labeling
  • Strong Problem Solver
  • Independent Worker
  • Business Administration
  • Office Supplies and Inventory
  • Keyboard Entry
  • Microsoft Office
  • Accounts Payable and Accounts Receivable
  • Trained in 10-Key
  • Relationship Cultivation

Timeline

Office Manager

Adela, Inc
09.2018 - Current

Operations Manager

Network Services Inc.
01.2005 - 08.2018

Associate of Science - Computer Networking

Copiah Lincoln Community College

High School Diploma -

Brookhaven High School

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Lacy Young