Lacye Nydam
Mounds,OK
Summary
Quality-focused Leader with a resilient and forward-thinking approach ready to bring years of experience to new role at Affinity Group. Decisive leader and strategic planner adept at building and leading high-performance teams.
Overview
21
21
years of professional experience
Work History
Child Nutrition Assistant Director
Glenpool Public Schools
02.2022 - Current
- Enhanced meal satisfaction by providing nutritious and appealing food options for children.
- Assisted in menu planning for better dietary variety and balanced nutrition.
- Maintained a clean and sanitary kitchen environment, adhering to health and safety guidelines.
- Supported children with special dietary needs by preparing customized meals according to individual requirements.
- Increased efficiency by organizing food preparation areas and streamlining daily processes.
- Promoted healthy eating habits through engaging educational activities for students.
- Collaborated with school staff to ensure timely meal service during breakfast, lunch, and snack times.
- Improved student participation in the meal program by introducing diverse menu items reflecting cultural tastes and preferences.
- Provided excellent customer service while interacting with students, parents, teachers, and administrators on a daily basis regarding meal services.
- Participated in professional development workshops focusing on child nutrition trends, regulations, and best practices to continuously enhance skills as a Child Nutrition Assistant.
- Streamlined communication processes between kitchen staff members to improve collaboration and overall team performance.
- Assisted child nutrition director with procurement research and acquisition.
- Generated menus for over 2,000 children based on preferences, wellness goals and dietary needs.
General Managing Partner
Chili's Bar And Grill
09.2014 - 12.2021
- Reviewed daily and overall financials to ensure profitability.
- Developed and implemented process improvements and key business procedures.
- Maintained customer relations and coordinated promotions to increase and create new revenue.
- Interviewed, hired and trained several restaurant staff.
- Implemented successful promotional strategies and reductions in costs that grew revenue by 15-20%.
- Reworked schedules, operations standards and workflow to shrink labor costs 10% per year.
- Conducted audits of entire restaurant to ensure profitability for workers and corporate partners.
- Delivered high level of service to all peers, management and clients in effort to extend partnerships for future opportunities.
- Facilitated integration of new technology into daily processes.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Managed new projects and delegated specific tasks to employees.
- Interviewed, hired and trained hundreds restaurant staff.
General Manager
Olive Garden - Darden Restaurants
08.2002 - 09.2014
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
- Tracked monthly sales to generate reports for business development planning.
- Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
- Participated in organizational transformation and implementation activities to monitor corporate restructures.
Education
BBA - Business Management
University of Central Oklahoma
Edmond, OK08.2007
High School Diploma -
Glenpool High School
Glenpool, OK05.2001
Skills
- Team leadership strength
- Recruiting
- Corporate management knowledge
- Interviewing expertise
- Supervision and training
- Staff training and development
- Performance improvements
- Sound judgment
- Safety protocol
- Schedule management
- Cost analysis and savings
- Customer relationship management
- Team building and motivation
- Profit and loss accountability
- Purchasing and planning
- Calm under pressure
- Problem Solving
- Inventory Management
- Multitasking Abilities
- Cooking Techniques
- Menu Adaptation
- Customer Service
Additional Information
Serves as the marketing/membership chair for the School Nutrition Association Board
Timeline
Child Nutrition Assistant Director
Glenpool Public Schools
02.2022 - Current
General Managing Partner
Chili's Bar And Grill
09.2014 - 12.2021
General Manager
Olive Garden - Darden Restaurants
08.2002 - 09.2014
BBA - Business Management
University of Central Oklahoma
High School Diploma -
Glenpool High School
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