Lacy Massar
Troy,TX
Summary
Motivated and detail-oriented professional with experience as a mini groomer and storefront cashier. Skilled in providing high-quality grooming services, ensuring pets' comfort, and maintaining cleanliness in a fast-paced environment. Proficient in customer service, handling transactions, and managing inventory while delivering a positive shopping experience. Demonstrates strong communication, multitasking, and problem-solving abilities to meet customer needs effectively.
Overview
3
3
years of professional experience
Work History
Store Front Cashier/Mini Groomer
Happy K9 Self-serve Dog Wash & Grooming
11.2024 - 01.2025
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Performed cash, card, and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
- Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Applied dip for mange and parasite control.
- Trimmed nails using clippers and grinders.
- Cleaned cat and dog ears to prevent ear infections.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Cleaned tear stains from fur using safe chemical cleansers.
Team Member
Big Elm Huskies
03.2022 - 10.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Troy Isd
Troy Tx05-2024
Skills
- Product recommendation
- Merchandise replenishment
- Register reconciliation
- Flexible schedule
- Customer service
- Appointment scheduling
- Phone and email etiquette
- Grooming best practices
- Problem-solving
- Cleanliness and sanitation
Accomplishments
I did powerlifting all 4 years of highschool, becoming regional champion freshman year, 5th in the state sophomore year, 3r din the state junior year, and 2nd in the state senior year, earning several medals state rewards and school rewards.
reading
I am a book lover who’s always reading something new, whether it’s a fun fiction novel or a thought-provoking non-fiction book. I love getting lost in different worlds and learning new things. Reading keeps me creative, sharp, and always looking for ways to grow and improve.
Timeline
Store Front Cashier/Mini Groomer
Happy K9 Self-serve Dog Wash & Grooming
11.2024 - 01.2025
Team Member
Big Elm Huskies
03.2022 - 10.2024
High School Diploma -
Troy Isd
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