Mike Antoniou
San Antonio,TX
Summary
Professional with experience in leadership and team management. Skilled in strategic planning, project coordination, and problem-solving. Strong focus on fostering collaboration and driving results. Adaptable and reliable with proven track record of meeting evolving business needs.
Overview
11
11
years of professional experience
Work History
Automotive Tech
World Car Kia South
05.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Insurance Professional
Ramos Agency
12.2023 - 05.2024
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Established long-lasting relationships with clients through proactive communication and exceptional service.
Carrier/Dispatcher
United States Postal Sevice
12.2013 - 09.2023
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directed dispatching, routing, and tracking of fifty fleet vehicles.
- Managed logistics operations, coordinating with suppliers to ensure smooth deliveries and inventory management.
Education
High School Diploma -
E.B. Walker High School
Puyallup, WA05-2003
Skills
- Customer service
- Staff supervision
- Customer relations
- Sales techniques
- Operations support
- Resource utilization
- Strategic planning
- Data interpretation
Timeline
Automotive Tech
World Car Kia South
05.2024 - Current
Insurance Professional
Ramos Agency
12.2023 - 05.2024
Carrier/Dispatcher
United States Postal Sevice
12.2013 - 09.2023
High School Diploma -
E.B. Walker High School
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