Lad Mooi
Orlando
Summary
Dynamic Business Analyst with a proven track record at John Hancock, excelling in data analysis and team collaboration. Expert in enhancing business processes, identifying optimization strategies, and mastering Microsoft Excel. Demonstrated success in developing impactful documentation and performing comprehensive gap analysis to drive process improvements.
Overview
5
5
years of professional experience
Work History
Business Analyst
John Hancock
05.2020 - 01.2025
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Education
Master of Science - Data Science
University of Phoenix
Tempe, AZ03-2026
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Microsoft Excel mastery
Timeline
Business Analyst
John Hancock
05.2020 - 01.2025
Master of Science - Data Science
University of Phoenix
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