
Driven and passionate professional with experience in customer service, accounting, logistics, and operations. Committed to delivering results, improving processes, and exceeding client expectations. Skilled in financial management, inventory control, and team leadership.
•Maintained detailed reports on daily operations, customer accounts, and service discrepancies.
•Collected, tracked, and reconciled fare payments and cash reports to ensure accuracy.
•Produced documentation and summaries for management related to route updates, complaints, and service audits.
•Ensured compliance with transit policies, safety procedures, and accessibility standards.
•Coordinated with dispatch and operations teams to maintain organized and error-free administrative workflows.
•Maintained accurate patient records and documentation in compliance with HIPAA.
•Scheduled appointments, entered data into patient systems, and organized billing notes
Kiana Mitchell, Assistant Bank Manager, First Convenience Bank, (682) 203-5960, Kianamitchell@gmail.com